Defence IT Change Manager – ITIL Expert (On-Site Lincoln)

INZPIRE LTD; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading defence technology company is seeking a Change Manager at their Lincoln site. Responsibilities include managing change processes and ensuring adherence to ITIL best practices. The ideal candidate will have strong customer service experience and an ITIL 4 Foundation qualification, along with skills in change management and continuous service improvement. This full-time role requires a commitment to on-site work, fostering innovation and advancement in defence technology.

Benefits

Matched contribution pension scheme

Generous holiday allowance

Health Cash Plan and Private Medical Insurance

Employee discount portal

Volunteering Opportunities

Qualifications

• Experience in change management processes.
• Ability to maintain documentation under control.
• Collaboration towards service improvement.

Responsibilities

• Oversee day-to-day implementation of change management process.
• Ensure smooth execution of changes to IT infrastructure.
• Maintain compliance with all standards and regulations.

Skills

Strong customer service experience

Continuous Service Improvement

Change Management

Reporting and analytics skills

Strong service delivery skills

Relationship management skills

Education

ITIL 4 Foundation

Job description

A leading defence technology company is seeking a Change Manager at their Lincoln site. Responsibilities include managing change processes and ensuring adherence to ITIL best practices. The ideal candidate will have strong customer service experience and an ITIL 4 Foundation qualification, along with skills in change management and continuous service improvement. This full-time role requires a commitment to on-site work, fostering innovation and advancement in defence technology.