Dayshift Control Room Operator

Corps Security LTD; Paisley; On-site; GBP 22,000 - GBP 30,000; Full time

Job summary

A leading security services provider in Scotland is seeking an experienced Dayshift Control Room Operator. The role requires excellent communication and IT skills, and the candidate will monitor security systems while ensuring compliance with regulations. Benefits include a sick pay scheme, enhanced family leave pay, and a pension scheme. Previous control room experience is desirable, and the candidate must be able to achieve vetting standards. Join a respected organization committed to diversity and inclusion.

Benefits

Company sick pay scheme

Paid SIA license renewals

Enhanced Family Leave Pay

Cycle to Work Scheme

High staff discounts & rewards scheme

Access to Digital GP

Excellent pension scheme

Death in Service - £5000

Recruitment bonus scheme

New business lead scheme

Employee assistance programme

Qualifications

• Experience in a control room is desirable.
• Experience with CCTV systems is desirable.
• Ability to pass vetting to BS7858 Standards is required.

Responsibilities

• Liaise with operational management and clients daily.
• Operate and monitor security systems in the Control Centre.
• Respond to incidents or security issues.
• Manage Access and Egress per site Instructions.
• Produce written reports on incidents.

Skills

Excellent communication skills

Customer focus

Excellent IT skills

Microsoft Software Packages

Job description

Who are we?

Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex‑servicemen on return from the Crimean War. By sticking true to our values of ‘loyalty, integrity, service’, we have become the UK’s most established and respected specialist security services provider.

Who are we looking for?

We are looking for an accustomed Dayshift Control Room Operator to detect and prevent accidents, crimes and incidents happening on one of our esteemed sites. A high level of customer service and excellent IT skills are required for this role. You will work, 48hrs per week, 4on 4off Dayshift.

What we offer

We are a recognised Real Living Wage Foundation partner and Social Enterprise. We offer a wide range of industry leading benefits, including:

• Company sick pay scheme
• Paid SIA license renewals
• Enhanced Family Leave Pay
• Cycle to Work Scheme
• High staff discounts & rewards scheme
• Access to Digital GP
• Excellent pension scheme
• Death in Service - £5000
• Recruitment bonus scheme
• New business lead scheme
• Employee assistance programme

What you will need

• Excellent communication skills and a strong customer focus is essential
• Excellent IT Skills including Microsoft Software Packages (e.g. Excel) is essential
• SIA CCTV Licence will be sponsored for the right candidate.
• Previous control room experience - desirable
• Previous CCTV System experience - desirable
• Able to achieve vetting to BS7858 Standards

What are you going to do

• Liaise on a daily basis with peers, operational management teams and the client.
• Operate, monitor and prioritise all security systems located within the Control Centre in an effective manner, ensuring that all work is undertaken in compliance with the site‑specific assignment instructions and current legislation.
• Manage Access and Egress in line with site specific Assignment Instructions.
• all events and actions monitored from within the control room.
• Respond and react to any incidents or security issues that may arise.
• Report any faults with the technology following the escalation process.
• Work alongside the emergency services and other security providers to ensure high standards.
• Produce written reports on incidents and occurrences in line with client requirements and company standards.
• Ensure safety of all persons on site.
• Perform ad hoc duties as directed.

Diversity

Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this.

Equal Employment Opportunities (EEO)

Corps Security adheres to the principles of Equal Employment Opportunities (“EEO”) benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce.

Armed Forces Community Covenant

Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.

Privacy Notice

Under the current data protection legislation, we are required to notify you, as a candidate for employment with Corps Security, of certain information. Please go to our website www.corpssecurity.co.uk – “career” section and familiarise yourself with the Privacy Notice (Recruitment). Please ensure you are happy with the content, before applying for one of our jobs.