Data Onboarding Tech

Idexx; Greater London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading veterinary software company is looking for a Data Onboarding Technician in London to enhance customer onboarding. This hybrid role involves engaging with customers, driving data conversions, and ensuring timely completion of tasks using tools like Jira. Ideal candidates have strong database skills, excellent communication abilities, and a passion for technology. Joining this innovative team offers competitive benefits, including medical insurance, a pension contribution, and annual bonuses.

Benefits

Medical Insurance

Cycle to work scheme

Work from home stipend

Wellbeing stipend

10% pension contribution

Qualifications

• Experience with data conversion tasks.
• Ability to interpret data models and comprehend database structures.
• Experience engaging with customers during onboarding.

Responsibilities

• Drive data conversion tasks for customer onboarding.
• Engage with customers to access systems and gather data.
• Monitor conversions and prioritise tickets for completion.

Skills

Strong computer skills

Great communication skills

Driven by initiative

Database skills

Experience in Agile methodologies

Tools

MySQL

AWS

Jira

Confluence

Grafana

Slack

C#

PHP

Python

Job description

EzyVet is looking for a Data Onboarding Technician to join our London team in a hybrid model with 3 days a week in our Wimbledon Office. Our Data Onboarding Technicians are pivotal in closing the gap between our customers, implementersand our data engineering teams. If you love process improvement, working directly with customers while flexing and growing your technical skills, this will be a great opportunity for you! Within IDEXX we are a part of the IDEXX Veterinary Software portfolio. With a focus on software solutions, we are dedicated to enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, our solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data. Client communications. Business insights. All at their fingertips. Our journey is solving veterinary practices’ most pressing needs by focusing on innovation to drive meaningful improvements in animal health. ## **A bit more about the role, you will:*** You'll be partnering with our implementation teams, driving data conversion tasks required to help customers onboard to our products* You'll directly engage with customers in the onboarding process to gain remote access to systems and grab data* Monitor conversions and self-sufficiently prioritise and organise tickets, complete work, document actions taken, and transition tickets while working closely with our Scrum Master* Ensure that our PM tool and Jira are kept in sync to ensure timely completion of data tasks.## ## * A hunger and excitement to learn, build and adapt* A development background with soliddatabase skills - this isn't off the shelf ETL and data engineering* Interpretdata models and comprehend database structures and relationships.* Strong computer skills and a passion for the technical* Driven by initiative - performance orientated, multi-tasker and assertive to the commercial realities of handling large quantities of sensitive customer data.* Great communication skills, engaging with customers and managing internal stakeholders* Bonus if you have some experience in Agile methodologies, scrum/ kandan, AWS, C#, PHP, Python,MySQL, Jira, Grafana, Confluence, Slack## What you can expect from us:* Opportunity for annual bonuses* Medical Insurance* Cycle to work scheme* Work from home and wellbeing stipends* 10% pension contribution## **Why IDEXX**We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.Let’s pursue what matters together.*IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.*#LI-RM1