Cycle Technician - Supervisor

Frasers Group; Grays; On-site; GBP 18,000 - 25,000; Part time

Job summary

A leading retail company is hiring a Cycle Technician to perform high-quality repairs and servicing of bicycles. This part-time position requires skilled bicycle mechanics to support customers with repairs, safety checks, and consultations. Ideal candidates will have experience in workshop settings and demonstrate strong communication skills while delivering excellent customer service. Discounts and bonuses are included.

Benefits

Commission-led bonuses

Monthly Group Rewards & Recognition

Access to development courses

40% in-store uniform discount

Group-wide 20% discount

Discounted gym membership

Ride-To-Work Scheme

Qualifications

• Experience repairing a wide range of bike types and components.
• Confident communicator with great customer service skills.
• Able to work independently and collaboratively within a team.

Responsibilities

• Conduct safety inspections and ensure every repair meets expectations.
• Deliver excellent customer service by explaining repairs and offering advice.
• Organise the workshop and manage spare parts, tools, and stock efficiently.

Skills

Bicycle mechanics

Customer service

Attention to detail

Job description

5 days ago – Be among the first 25 applicants

As a Cycle Technician at Evans Cycles, you’ll be at the centre of our workshop – delivering high-quality repairs, servicing, and safety checks to keep our customers riding with confidence. You’ll bring technical expertise, a commitment to quality, and a passion for cycling into every repair, while providing clear and friendly advice to customers.

Why Join Us?

• Commission-led bonuses across a wide range of products.
• Monthly Group Rewards & Recognition.
• Access to development courses and national qualifications.
• 40% in-store uniform discount.
• Group-wide 20% discount across all Frasers Group brands.
• Discounted gym membership.
• Ride-To-Work Scheme (eligibility applies).

Job Description

What You’ll Be Doing

• Carrying out a wide range of bicycle repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension servicing.
• Assembling new bicycles to manufacturer guidelines and ensuring they’re safe and ready for sale.
• Conducting service consultations with customers, diagnosing issues, and providing clear repair recommendations and estimates.
• Supporting customers in selecting the right parts, upgrades, and accessories for their bikes.
• Performing safety inspections to highlight and resolve potential issues.
• Maintaining high standards of quality control so every repair meets our safety and service expectations.
• Organising the workshop, managing spare parts, tools, and stock efficiently.
• Delivering excellent customer service – explaining repairs, offering advice, and ensuring every rider leaves confident in their bike.

Qualifications

• Skilled in bicycle mechanics, with experience repairing a wide range of bike types and components.
• Previous workshop experience as a mechanic/technician is highly desirable.
• Strong knowledge of bicycle brands, models, and components.
• Detail-focused with a commitment to quality and safety.
• Confident communicator with great customer service skills.
• Able to work independently and collaboratively within a team.
• Physically able to work on your feet and lift bikes when needed.
• Flexible to work evenings and weekends in line with store hours.

Additional Information

Since 1921, Evans Cycles has been at the heart of the UK cycling community. From our first London shop to a nationwide presence and thriving online store, our passion for bikes has never changed. Knowledge, passion, and value are in our DNA – and today we continue to support riders of all levels, from first-timers to experienced cyclists.

Location

Basildon, England, United Kingdom – 1 week ago

Romford, England, United Kingdom – 2 weeks ago

London, England, United Kingdom – 1 week ago

Erith, England, United Kingdom – 6 days ago

Essex, England, United Kingdom – 2 weeks ago

Job Details

• Employment Type: Part-time
• Seniority Level: Not Applicable
• Job Function: Management