Cyber SOC Analyst 1st line

BT Ireland; Bristol; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading telecom company in Bristol is seeking Cyber Security professionals for its virtual Security Operations Centre. You will manage security events and collaborate with teams to detect and respond to incidents. Applicants should demonstrate enthusiasm for Cyber Security, strong communication skills, and the ability to handle pressure. The position offers a range of benefits, including a competitive salary, flexible working arrangements, and professional development opportunities.

Benefits

10% on target bonus

25 days annual leave

Flexible benefits including cycle to work

Training and development opportunities

Discounted broadband packages

Access to retail discounts

Qualifications

• Understanding of current Cyber Security threats and motivation to protect BT.
• Experience working within a team.
• Experience in IT/Network/SOC environment preferred.
• Knowledge of MITRE ATT&CK and its importance.
• Experience in process documentation.
• Typically qualified to degree level, or equivalent.

Responsibilities

• Triaging security events and managing Cyber Security issues.
• Monitoring and defending against malicious activity.
• Supporting SOC goals to detect and respond to incidents.
• Proactively collaborating for reports and intelligence.
• Improving BT's operational capabilities.
• Supporting ISO27001 certification for SOC.
• Working in a 24x7 SOC environment with 12hr shifts.

Skills

Enthusiasm for Cyber Security

Multi-tasking

Calm under pressure

Strong communication skills

Willingness to learn

Influencing skills

Building relationships

Basic understanding of security methodologies

Knowledge of current cyber-attacks

Understanding of Mitre ATT&CK Framework

Familiarity with legal frameworks

Ability to obtain SC clearance

Education

Degree level qualification or equivalent experience

Job description

BT Group’s brand, reputation and ability to serve its customers and grow its business is founded on a strong security posture and ability to defend against harm and minimise risk. You are responsible for the implementation and operational delivery of an intelligence led Security Operations Centre (virtual) as defined by the Cyber Security Strategy that will defend BT globally from Cyber adversaries. You will be apart of our 1st line operations who act as first point of contact in to Cyber Operations for internal and external stakeholders. Working with specialists across the Cyber SOC areas which cover PBT Threat Hunting, Security Incident Response, Cyber Discovery, Cyber Forensics & Investigations & Cyber Intelligence. You will be involved in maintaining a capability that will leverage tools, data and our ‘ringside seat’ to proactively find threats and vulnerabilities within BTs networks and endpoints focused around a specific set of MITRE TTP’s.

This role follows continental shift pattern & is based in Bristol

What you’ll be doing

• Part of the reactive 1st line team triaging security events and effectively managing Cyber Security issues.
• Monitor, analyse and defend against malicious or unusual activity that could be indicative of a security incident or compromise.
• Support the wider SOC team’s goal is to detect, analyse, investigate and respond to cybersecurity incidents using a combination of cutting-edge technology and a strong set of processes.
• Proactively triaging Intelligence and collaborating with the intelligence domain for reports and tippers.
• Contribute to continual improvement of BT's capability to operationally exploit tools and data to better Protect BT, its business and reputation.
• To support and maintain the ISO27001 certificate for the SOC that is in scope of the BT Business Support certificate
• Responsible for working as part of the 24x7 Security Operation Centre (SOC) environment, covering 12 hr shifts both day and night shifts.
• Within night shift, accountable for triaging, investigating and carrying out containment actions to defend BT group accordingly.
• Carrying out correct prioritisation of risk and initiation the call out escalation process where required.

Skills Required for the Role

• A genuine enthusiasm and drive to work within Cyber Security
• Ability to multi-task, prioritize, and manage time effectively
• Calm & Decisive under pressure: effective at driving calm and effective response to cyber security issues
• Communication, Visual & Written skills: Very strong communication, visual & written skills, Proficient in Microsoft Office Applications
• Drive to learn: ability to learn while on the job and upskill with intense training pathways to be proficient in various security tooling.
• Influencing skills: Ability to persuade, influence and motivate others, with the right sense of urgency, without having formal authority.
• Building External Relationships: partner relationships with other SOCs (peers, customers and vendors) and National Cyber Security Centre operations
• Basic understanding of security methodologies and processes, and/ or networking knowledge.
• knowledge of current real world cyber-attacks and impacts and how this could relate to BT Group.
• Understanding of Mitre ATT&CK Framework TTP’s
• Familiarisation with legal frameworks and relevant BT policies governing specialist cyber investigation techniques and evidential standards, understanding how to seek appropriate advice.
• Security Clearance: ability to obtain and maintain SC may be needed in the future.

Experience Required for the Role

• Understanding of current Cyber Security threats to our industry & motivation to protect BT from malicious adversaries.
• Experience working within a team
• Experience working within a IT/Network/SOC environment (not essential)
• Knowledge of MITRE ATT&CK and its importance
• Understanding of current Cyber Security threats to our industry
• Building process documentation and or building improvements to current processes.
• Typically qualified to degree level, or equivalent professional experience.

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

• 10% on target bonus
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

Although these roles are listed as full‑time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.