Customer Services Administrator

Northampton Business Directory; Northampton; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A leading corporate organisation is looking for a Customer Service Administrator in Northampton. This office-based role will transition to hybrid working after training, offering a competitive hourly rate of £13.33. Responsibilities include liaising with stakeholders, processing invoices, and support with data entry. Ideal candidates should have solid administrative skills and at least 3 years of relevant experience. Don't miss this opportunity to join a supportive team and develop your career!

Benefits

Competitive hourly rate

Hybrid working after training

Potential for extension

Qualifications

• At least 3 years’ experience in a Customer Service/Admin role.
• Ability to manage workload effectively.
• Experience in finance or settlements is desirable but not essential.

Responsibilities

• Liaise with internal stakeholders via email and phone to resolve queries.
• Handle incoming calls from customers regarding leases and bonus payments.
• Process settlements of invoices and finalise transactions.
• Support data entry for the Reconciliation Team.
• Multi-task across administrative and customer service duties.

Skills

Solid administrative skills

Strong communication skills

Attention to detail

Multi-tasking

Job description

Customer Service Administrator

Location: Northampton (Office-based for 3 weeks, then Hybrid: 2 days office / 3 days home)

Working hours: Monday to Friday, 8:30 am - 5:00 pm.

Pay rate: £13.33 per hour

Contract: Temporary (3 months - likely to extend)

Start Date: 5th January

About the Role

We are seeking a Customer Service Administrator to join the Settlements Team within a large, well-established corporate organisation. This is a fantastic opportunity to support the finance division with settlements and allocations for bonuses.

You’ll be part of a focused, collaborative team that values accuracy and efficiency. The team is diverse, experienced, and committed to delivering exceptional service.

Key Responsibilities

• Liaise with internal stakeholders via email and phone to resolve queries.
• Handle incoming calls from customers regarding leases, rentals, and bonus payments.
• Process settlements of invoices and finalise transactions.
• Support the Reconciliation Team with accurate data entry and workload allocation.
• Multi‑task across administrative and customer service duties.

What We're Looking For

• Solid administrative skills with at least 3 years’ experience in a Customer Service/Admin role.
• Ability to multi‑task and manage workload effectively.
• Strong communication skills and attention to detail.
• Experience in finance or settlements is desirable but not essential.

Why Join?

• Work for a leading corporate organisation with a supportive team.
• Hybrid working after initial training period.
• Competitive hourly rate and potential for extension.

Interested?

Apply today and start your new role in January.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.