Customer Service Returns Agent (Car Rentals)

Europcar España; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading global mobility provider in Manchester is seeking a Customer Service Returns Agent. You will provide exceptional customer service during vehicle rental and return processes. The ideal candidate has a valid driving license with at least 4 years of experience and exemplary communication skills. The role offers competitive salary and various benefits, including discounts and career progression opportunities. Flexibility in working hours is required for this fast-paced environment.

Benefits

Competitive Basic Salary

6 weeks holiday

Pension scheme

Discounted car hire rates

Discounted hotel rates

Career progression opportunities

Qualifications

• A full, valid clean driving license with a minimum of 4 years driving experience.
• Flexibility in working hours, including evenings and weekends.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist customers in the vehicle rental and return process.
• Ensure excellence in customer service and damage standards.
• Complete all administration accurately according to procedures.

Skills

Excellent communication

Interpersonal skills

Teamwork

Driving experience

Job description

A leading global mobility provider in Manchester is seeking a Customer Service Returns Agent. You will provide exceptional customer service during vehicle rental and return processes. The ideal candidate has a valid driving license with at least 4 years of experience and exemplary communication skills. The role offers competitive salary and various benefits, including discounts and career progression opportunities. Flexibility in working hours is required for this fast-paced environment.