Customer Service Associate | Flexible Retail Role

Redefined; Ludlow; On-site; GBP 20,000 - 25,000; Full time

Job summary

A retail group subsidiary is seeking a Customer Service Assistant to join their team in Ludlow. This role focuses on providing excellent service in a dynamic retail environment. Key responsibilities include customer interaction, maintaining store appearance, and participating in community events. A passion for helping customers and the ability to work flexibly are essential. The organization values inclusivity and offers various benefits to support their employees.

Benefits

Flexible working arrangements

Community involvement opportunities

Inclusive workplace

Employee benefits

Qualifications

• Passion for serving customers and providing great service.
• Ability to encourage feedback from customers.
• Willingness to engage in community events and activities.

Responsibilities

• Ensure great customer service across all store areas.
• Complete tasks required for customer satisfaction and store performance.
• Follow safety and security procedures in all tasks.
• Support the running of shifts in managers' absence.
• Perform day-to-day operations of the Post Office Local if applicable.

Skills

Great natural service

Customer feedback encouragement

Knowledge of store's performance

Attention to detail

Job description

A retail group subsidiary is seeking a Customer Service Assistant to join their team in Ludlow. This role focuses on providing excellent service in a dynamic retail environment. Key responsibilities include customer interaction, maintaining store appearance, and participating in community events. A passion for helping customers and the ability to work flexibly are essential. The organization values inclusivity and offers various benefits to support their employees.