Customer Sales Development Representative - Private

MHR; Mere; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading provider of HR solutions in the United Kingdom is seeking a driven individual to generate opportunities and engage with existing customers. You will utilize strong communication skills to connect with clients through various channels and work closely with the Existing Business Team to enhance customer relationships. The position requires commercial awareness and competency in CRM tools like Salesforce. This role offers a supportive environment with personalized benefits to foster both personal and professional growth.

Benefits

Access to over 60 internal training courses

24/7 access to a GP

Enhanced family leave

Employee recognition program

Referral bonus scheme up to £2,000

On‑site subsidised restaurants

Qualifications

• Ability to engage customers via multi-channel outreach.
• Proven experience in sales qualification.
• Experience in HR/Payroll market is advantageous.

Responsibilities

• Drive opportunity generation across the existing customer base.
• Collaborate with Existing Business Team to target high-potential accounts.
• Maintain accurate CRM data and execute outreach strategies.

Skills

Strong communication skills

Commercial awareness

Proficiency in Salesforce and CRM tools

Tools

Salesforce

Groove

6sense

Job description

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive.

By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time.

With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers.

MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters.

With us, you’ll grow, find your flow , and make a lasting difference in your career, your team, and your impact.

In this role, you will drive opportunity generation across the existing customer base by identifying, qualifying, and developing sales‑ready leads through multi‑channel outreach. Using your strong communication skills, commercial awareness, and solid understanding of the HR/Payroll market, you’ll proactively engage customers via phone, email, video, LinkedIn, and tools such as Salesforce, Groove, and 6sense. You’ll gather key account insights, map stakeholders, update CRM records, and generate sales‑qualified opportunities using a consultative, value‑led sales approach.

Your Team

Working closely with the Existing Business Team—including Account Managers, Senior Account Managers, and Account Directors—you’ll collaborate to target high‑potential accounts and support pipeline growth. You’ll partner with Marketing to align outreach with campaigns, maximise engagement, and ensure strong follow‑through on leads. Your ability to work cross‑functionally, share insights, and contribute to coordinated account strategies will help strengthen customer relationships and improve overall team performance.

Your Impact

Your work will directly influence pipeline generation, customer expansion, and revenue growth across multiple sectors. By maintaining accurate CRM data, executing effective outreach sequences, and consistently hitting activity and opportunity targets, you will drive visibility, predictability, and high‑quality demand creation. Your proactive relationship building and insight gathering will help uncover new opportunities within existing accounts, supporting long‑term customer value and advancing the organisation’s commercial objectives.

Benefits to support you personally and professionally

Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

• Access to over 60 internal training courses, professional qualifications, and cross‑departmental mentoring and coaching programs
• 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
• Enhanced Family leave
• My MHRewards offering discounts at over 900 retailers
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee‑led social events such as running clubs, football teams, book clubs, and bake‑offs
• On‑site subsidised restaurants offering a variety of fresh meals daily
• Opt‑in benefits schemes such as private medical insurance and dental coverage

We value the well‑being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.

At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported.

Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.

If we receive an exceptionally high volume of applications, we reserve the right to close this vacancy earlier than originally advertised.