Customer Projects Executive

Eco Watch; Cheltenham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading foodservice company in Cheltenham is seeking a Customer Projects Executive to manage and deliver customer projects from product sourcing to delivery. The ideal candidate will possess strong IT skills, excellent communication, and the ability to manage multiple priorities. This full-time role offers a comprehensive benefits package and opportunities for career development.

Benefits

33 Days of annual leave

Life Assurance

Savings Scheme

Training & Development Opportunities

Discounted Staff Purchases

Health & wellbeing programme

Company pension

Free parking

Referral programme

Qualifications

• Role requires experience in project management or relevant fields.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead and support customer projects from product sourcing to delivery.
• Maintain and manage the Commercial Project Tracker.
• Collaborate with Sales and Buying teams.
• Drive continuous improvement and identify automation opportunities.

Skills

Strong IT and administration skills (Excel proficiency essential)

Excellent communication and stakeholder engagement skills

Highly organised and detail-oriented

Commercially aware with a solutions-focused mindset

Experience in project management, customer service, or executive support

Ability to work autonomously

Job description

Customer Projects Executive

Join to apply for the Customer Projects Executive role at Eco-watch Limited.

Pay: Up to £30,000.00 per year.

Job Description

About Creed: At Creed Foodservice, we believe a great workplace starts with great people. Our teams are at the heart of everything we do, bringing passion and expertise to deliver top-quality food products to chefs and caterers across the UK. As part of the Country Range Group, we’ve been making a difference in the food industry since 1972. With distribution centres in Cheltenham, Ilkeston, and High Wycombe, we ensure reliable service nationwide. We’re proud to be a Living Wage accredited employer and were recognised as one of the Top 75 Best Companies to Work For in 2023.

Role Details: As a Customer Projects Executive you will be supporting the successful delivery of customer projects from product sourcing and range reviews to menu changes and category management initiatives. You’ll play a key role in driving business growth by ensuring projects are delivered on time, in full, and aligned with strategic goals. If you thrive in a fast‑paced environment, enjoy working cross‑functionally, and have a passion for delivering results, we’d love to hear from you.

Responsibilities

• Lead and support customer projects including: Product sourcing and launches, Range reviews, Menu changes, Category management initiatives
• Maintain and manage the Commercial Project Tracker
• Coordinate project meetings, updates, and stakeholder communications
• Collaborate with Sales and Buying teams to ensure project alignment with business objectives
• Drive continuous improvement and identify opportunities for automation
• Analyse project performance and contribute to commercial KPIs
• Provide cover for the Customer Projects Manager when required
• Promote food safety, data integrity, and ESG goals across all activities

Ideal Candidate

• Strong IT and administration skills (Excel proficiency essential)
• Excellent communication and stakeholder engagement skills
• Highly organised, detail‑oriented, and able to manage multiple priorities
• Commercially aware with a solutions‑focused mindset
• Experience in project management, customer service, or executive support roles
• Ability to work autonomously and take ownership of projects

Desirable

• Experience in the foodservice sector or similar operational environment
• Familiarity with project management principles and large‑scale customer projects

Work Schedule: Monday - Friday 8:30am-5:00pm

Benefits

33 Days of annual leave, Living Wage Foundation Employer, Life Assurance, Savings Scheme, Training & Development Opportunities, Discounted Staff Purchases, Staff Lottery, Auto‑enrolment Pension Scheme, Online Discounts Package and many more.

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Free parking
• Health & wellbeing programme
• Life insurance
• On‑site parking
• Referral programme
• Store discount

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy.

Job Type: Full‑time