Customer Growth & Retention Sales Executive

Dubizzle Limited; Shoreham-by-Sea; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading tech company in the UK is seeking a Customer Engagement Executive to manage existing customer accounts, drive revenue growth, and earn commission. In this desk-based role, you will build strong relationships and identify upsell opportunities while providing exceptional customer service. The ideal candidate is relationship-driven, highly organized, and target-focused. This role offers a base salary of £25k with an on-target earnings potential of £40k, plus additional perks.

Benefits

Company pension

Wellbeing support

Perks platform with discounts

Regular team socials

Qualifications

• You genuinely care about customer success and build trust naturally.
• You listen first, then recommend solutions that help.
• You spot opportunities and aren't afraid to ask for the business.
• Managing multiple accounts and follow-ups doesn't phase you.
• You turn customer concerns into opportunities to add more value.
• You're motivated by KPIs and personal achievement.
• Excellent phone presence and persuasive communication.

Responsibilities

• Manage a portfolio of existing customers and help them get more value.
• Conduct regular strategic business reviews to uncover expansion opportunities.
• Drive sales conversations and revenue opportunities with your account portfolio.
• Maintain strong relationships to improve retention and satisfaction.
• Identify referral opportunities to help customers grow their own network.

Skills

Relationship builder

Consultative approach

Sales mindset

Highly organized

Problem solver

Target-driven

Professional communicator

Job description

A leading tech company in the UK is seeking a Customer Engagement Executive to manage existing customer accounts, drive revenue growth, and earn commission. In this desk-based role, you will build strong relationships and identify upsell opportunities while providing exceptional customer service. The ideal candidate is relationship-driven, highly organized, and target-focused. This role offers a base salary of £25k with an on-target earnings potential of £40k, plus additional perks.