Customer-Focused Optical Assistant: Eyewear & Eye Care

The Boots Company PLC; East Midlands; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in the UK is seeking an Optical Assistant to be a vital part of the store team. This role involves greeting customers, assisting with eye-tests, and providing great aftercare service. Ideal candidates have a passion for customer care and a desire for personal development. With Boots, you will have access to their industry-leading training and a fantastic range of employee benefits including discounts, bonuses, and career development opportunities.

Benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling and support

Qualifications

• Strong customer interaction skills essential for greeting and assisting clients.
• Ability to support in eye-tests and provide aftercare services.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks related to prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning and personal development

Job description

A leading retail company in the UK is seeking an Optical Assistant to be a vital part of the store team. This role involves greeting customers, assisting with eye-tests, and providing great aftercare service. Ideal candidates have a passion for customer care and a desire for personal development. With Boots, you will have access to their industry-leading training and a fantastic range of employee benefits including discounts, bonuses, and career development opportunities.