Customer Experience Specialist - Tills & Grocery

Planet Organic Limited; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading organic food retailer is seeking a full-time Team Member for the Tills & Grocery department in Islington. This role involves providing exceptional customer service, processing transactions, and maintaining food hygiene standards. You will support the store’s mission of promoting health and sustainability while working collaboratively with your team. Ideal candidates are passionate about health and food, possess strong interpersonal skills, and are flexible with their availability on evenings and weekends.

Benefits

35% colleague discount across all stores

28 days of holiday per year (pro-rata)

Access to benefits after passing probation

Access to pension arrangements after passing probation

Opportunities for career development

Qualifications

• Previous experience in retail and food & drink servery preferred but not essential.
• Availability for evenings, weekends, and public holidays.

Responsibilities

• Make every customer experience fun and educational.
• Serve customers at till points and process transactions.
• Maintain high standards of food hygiene and safety.

Skills

Excellent customer service skills

Willingness to learn

Passionate about food, health and well-being

Strong understanding of food hygiene

Job description

A leading organic food retailer is seeking a full-time Team Member for the Tills & Grocery department in Islington. This role involves providing exceptional customer service, processing transactions, and maintaining food hygiene standards. You will support the store’s mission of promoting health and sustainability while working collaboratively with your team. Ideal candidates are passionate about health and food, possess strong interpersonal skills, and are flexible with their availability on evenings and weekends.