Customer Delivery Driver 7.5T

Bensons group; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A delivery services company in the United Kingdom seeks a Customer Delivery Driver to safely transport and install products in customers' homes. Responsibilities include engaging with clients, adhering to delivery schedules, and maintaining vehicle cleanliness. Desired skills include a valid 7.5T driving licence, strong communication, and physical fitness. The role offers full training and various employee benefits to ensure a supportive work environment. If you're dedicated to providing excellent customer service, we'd love to hear from you.

Benefits

Company vehicle

Paid training

Health and Wellbeing support

Pension scheme

Group Life Assurance

Annual leave options

Colleague discounts

Qualifications

• Valid UK driving licence for 7.5T vehicles is essential.
• Ability to lift and maneuver bulky items.
• Willingness to learn basic installation skills.

Responsibilities

• Safely drive a 7.5T vehicle to deliver goods.
• Unload and install products according to customer satisfaction.
• Complete delivery paperwork accurately.
• Provide courteous customer service at all times.

Skills

Customer service

Safe driving

Physical fitness

Communication

Basic DIY skills

Job description

As a Customer Delivery Driver 7.5T, you’ll be the friendly, professional face of our company when delivering and installing products to customers’ homes. You’ll combine safe driving, excellent customer service and practical installation skills to ensure every delivery is completed efficiently and to a high standard. Full training will be provided, including on our products, installation procedures and health & safety expectations, so you’ll be supported to succeed from day one.

Working hours will include early starts and occasional weekend shifts to meet customer demand. You’ll be part of a local delivery team, reporting to the Delivery Supervisor, and will be expected to help maintain the cleanliness and organisation of the depot and vehicles to ensure a professional service.

What we’re dreaming of seeing:

We’re looking for a reliable, practical individual with a positive, can-do attitude. You’ll take pride in delivering excellent customer service, communicating clearly and courteously with customers at their homes, and treating their property and possessions with respect. The role requires physical fitness for handling and moving mattresses and other products, attention to detail when following delivery paperwork and the ability to work to scheduled routes and times.

Experience driving a 7.5 tonne vehicle is desirable and a valid UK driving licence with the appropriate entitlement is essential. You should be comfortable carrying out basic installations and assembling furniture where required, and able to work independently as well as part of a team. Previous experience in home delivery, removals, or furniture installation is advantageous but not essential as full training will be provided.

The best sleep is when we feel comfortable…

We want everyone to feel welcome and respected. We value diversity and encourage applications from people of all backgrounds. We’ll support you to bring your authentic self to work and provide an inclusive environment where everyone can do their best.

The cool side of the pillow (our benefits):

We recognise the important role our delivery colleagues play, so alongside competitive pay we offer a range of benefits, including:

• Company vehicle for work duties and fuel provided

• Paid training and ongoing development opportunities

• Health and Wellbeing support including access to employee assistance programmes*

• Pension scheme – provided by Legal & General*

• Group Life Assurance*

• Annual leave entitlement, with options to buy or sell leave*

• Colleague discounts on company products

(*qualifying periods apply)

Key responsibilities:

• Safely drive a 7.5T vehicle to deliver goods to customers’ homes following planned routes

• Unload, carry and install products, ensuring they are positioned to customer satisfaction

• Adhere to vehicle and depot maintenance, keeping the vehicle clean and reporting any issues promptly

• Complete delivery paperwork and electronic records accurately

• Provide courteous, professional customer service at all times and resolve basic customer queries on site

• Comply with company health & safety procedures and manual handling guidelines

• Work collaboratively with colleagues and support depot operations when required

What you’ll need:

• Valid UK driving licence with entitlement for 7.5T vehicles (or willingness to obtain where applicable)

• Proven ability to carry out physically demanding work, including lifting and maneuvering bulky items

• Good communication skills and a customer-focused mindset

• Basic DIY/assembly skills or willingness to learn

• Reliable, punctual and able to manage time effectively to meet delivery schedules

• Right to work in the UK

We’ll provide full training, a supportive team, and opportunities to develop a career within the business. If you’re ready to represent us on the road and deliver outstanding experiences for customers, we’d love to hear from you.