Customer Claims & Resolution Specialist

Activate Group; Peterborough; On-site; GBP 22,000 - 28,000; Full time

Job summary

A growing UK business is seeking an Admin Claims Handler in Peterborough. This role involves supporting the customer team, managing claims, and ensuring high standards of service. The ideal candidate will have excellent communication skills and attention to detail. Benefits include 33 days of holiday, personal health cash plan, enhanced parental pay, life assurance, and other perks. Join a supportive culture that values team success and personal development.

Benefits

33 days holiday including bank holidays

Personal health cash plan

Enhanced maternity and paternity pay

Life assurance at three times your basic salary

Free breakfasts and fresh fruit

Birthday surprise for everyone

Qualifications

• Experience working in a target driven environment desirable.
• Keen understanding of tasks related to claims management.

Responsibilities

• Manage rental damage claims effectively.
• Communicate and collaborate with all parties involved.
• Provide updates to team managers and customers as required.
• Ensure all SLAs are met and exceeded.

Skills

Attention to detail

Proficient in email communication

Ability to multi-task

Tools

Software packages

8x8

Job description

A growing UK business is seeking an Admin Claims Handler in Peterborough. This role involves supporting the customer team, managing claims, and ensuring high standards of service. The ideal candidate will have excellent communication skills and attention to detail. Benefits include 33 days of holiday, personal health cash plan, enhanced parental pay, life assurance, and other perks. Join a supportive culture that values team success and personal development.