Customer Care Technician

Wireshop; Nottingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A property maintenance company in Nottingham is seeking a skilled Technician to maintain their new build homes. The role includes performing a variety of maintenance tasks, ensuring high-quality standards in line with health and safety regulations. Candidates should have proven experience in construction maintenance, excellent customer service skills, and a full UK Driving Licence. The position offers a range of benefits, including a company van, generous holiday entitlement, and development opportunities.

Benefits

Gleeson company van & fuel card

26 days holiday + bank holidays

Choice of company car/car allowance

Discretionary Bonus Scheme

Holiday Buy Back Scheme

Company Pension Scheme

Private Medical Insurance

Healthshield membership

Life Assurance Scheme

Share Purchase Plan

Highstreet/Store Discounts

Development Opportunities

Responsibilities

• Complete outstanding remedial works to a high standard.
• Perform repairs per NHBC standards.
• Maintain van stock and cleanliness.

Skills

Maintenance technician experience

Joinery skills

Plastering skills

Painting skills

Excellent customer service

Problem-solving skills

Attention to detail

Time management

Education

Full UK Driving Licence

Job description

Job Introduction

We are looking for a thorough Technician to undertake the responsibility to preserve the good condition and functionality of our new build homes across our Midlands region. You will perform maintenance tasks of great variety such as joinery, painting, plastering, filling, etc.

A Technician is a thorough professional with a practical mind and attention to detail. The ideal candidate will be able to work autonomously and responsibly by observing all health and safety guidelines.

Responsibilities

• To ensure the completion of all outstanding remedial works to a high-quality standard whilst ensuring Health & Safety is number one priority
• To complete remedial repairs in line with NHBC standards and guidelines
• To ensure all relevant paperwork is completed within appropriate timescales
• To remain completely professional and an ambassador of Gleeson, at all times
• To keep check of van stock
• To ensure company van is cleaned, always maintained, and kept tidy

Qualifications

• Proven experience as a maintenance technician in construction/housing
• Experience with joinery, plastering, filling, mastic, painting, etc. is essential
• Strong time management
• Excellent customer service skills, honest and trustworthy
• Attention to detail whilst remaining a clean and tidy workstation
• Ability and knowledge with all tools and materials
• Well organised with ability to problem solve
• Comfortable with mobile technology
• Full UK Driving Licence

Benefits

• Gleeson company van & fuel card provided
• Generous holiday entitlement of 26 days per annum + bank holidays
• Choice of company car/ car allowance
• Discretionary Bonus Scheme
• Holiday Buy Back Scheme
• Company Pension Scheme
• Private Medical Insurance Scheme
• Healthshield membership
• Life Assurance Scheme
• Share Purchase Plan
• Highstreet/ Store Discounts
• Development Opportunities