Customer Care Specialist - Fast-Paced Order Support

Victaulic Company; England; On-site; GBP 26,000 - 35,000; Full time

Job summary

A global leader in flow control solutions is seeking a Customer Care Representative in Surrey. This role involves managing customer orders and inquiries, processing requests efficiently, and ensuring outstanding customer service in a fast-paced environment. Candidates should have 3-5 years of customer relations experience, strong verbal and written communication skills, and the ability to work well independently as well as part of a team. This position offers a competitive salary ranging from $50,000 to $65,000.

Qualifications

• 3-5 years of experience in customer relations.
• Ability to meet deadlines while multitasking.
• High degree of emotional intelligence and business integrity.

Responsibilities

• Process customer orders on the AS400 and web-based systems.
• Respond to customer inquiries in a timely manner.
• Collaborate with internal departments to facilitate customer needs.

Skills

Verbal communication skills

Written communication skills

Customer relations experience

Time management

Problem resolution

Decision-making skills

Education

University degree or college diploma

Tools

MS Office

AS400 system

Job description

A global leader in flow control solutions is seeking a Customer Care Representative in Surrey. This role involves managing customer orders and inquiries, processing requests efficiently, and ensuring outstanding customer service in a fast-paced environment. Candidates should have 3-5 years of customer relations experience, strong verbal and written communication skills, and the ability to work well independently as well as part of a team. This position offers a competitive salary ranging from $50,000 to $65,000.