Customer Assistant - Visual Merchandiser - Central London Area

Marks & Spencer Plc; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading fashion retailer is seeking a Visual Merchandiser to enhance in-store presentations and execute visual merchandising standards. This role requires at least 2 years of experience in a similar position and a strong understanding of VM principles. The ideal candidate will be detail-oriented, flexible with working hours, and possess a knack for attracting customer attention. Located in Greater London, this role will challenge and develop your VM skills while promoting a strong brand presence.

Qualifications

• Minimum of 2 years of experience as a Visual Merchandiser in a fashion retail brand.
• Strong understanding of VM principles and product handling.
• Ability to execute and maintain VM standards.

Responsibilities

• Assist with VM presentation of your area to deliver excellent standards.
• Handle fast moving products and maintain visual standards.
• Execute all in-store marketing activities and maintain signage.

Skills

Visual Merchandising

Product handling

Attention to detail

Trend awareness

Commercial acumen

Job description

Work Pattern

A full work pattern will be discussed with successful candidates at the interview stage of their application.

Work as part of a larger team to assist with the VM presentation of your area. Execute and maintain exciting and enticing VM for our customers deliver excellent VM standards

• Excellent understanding and delivery of the M&S Way ensuring compliance to all processes involved
• Deliver exceptional aesthetic standards by ensuring execution of the VM guidelines with a focus on outfit building, product handling and excellent layout execution with the VM principles
• Complete floor walks throughout the day to check and maintain visual standards of departments and best-selling products
• Handle fast moving products and re-merchandise ensuring inspirational and cohesive at all times , even when product sells out or is left pre sales
• Placement of new lines across the store
• Implementation of launches across the store, working within a close-knit cross-functional team, where the visual merchandising and presentation plays an integral role in the overall result
• Execute all in store marketing and maintain all signage, branding including ordering, installation of marketing and schemes delivering consistent standards and principles
• Regularly perform comparative ‘shops’ of new and inspirational places to maintain an understanding and awareness of competition
• Comply with Health & Safety standards, policies and procedures, demonstrating good standards in regard to your tools, equipment and environment

Hands‑on experience as a Visual Merchandiser with knowledge on product handling, VM principles and in‑store marketing. Minimum of 2 years’ experience as a Visual Merchandiser in a fashion retail brand with ability to product handle, deliver displays, and VM principles that follow the VM guidelines

Visual Merchandising & Product Knowledge

• Strong understanding of layout, product handling, outfit building, colour balance and lighting and knowledgeable about VM principles
• You will develop excellent product knowledge by following M&S guidelines, trends and being aware of our competitor’s activity

Attention to Detail

• Have a strong eye for detail ensuring delivery of exceptional presentation standards
• Precision in arranging mannequin groupings and displays, ensuring M&S brand consistency
• Passionate about visual displays, with an understanding of their importance in a retail environment

Organisation & Planning

• Execute launches, seasonal campaigns across your departments
• Be organised and proactive. You can multi‑task, prioritise and work to tight deadlines, whilst maintaining excellent attention to detail

Trend Awareness & Commercial Acumen

• Understanding what drives sales
• Knowing how to attract customer attention and influence what customers buy

Flexibility to work varied hours (early mornings, overnight setups). You will need to lift, climb ladders, move displays. Understanding of VM principles.