Customer Account Manager

Northampton Business Directory; Buckingham; On-site; GBP 34,000 - 40,000; Part time

Job summary

A technology-driven company in the United Kingdom is seeking a Customer Account Manager to support and engage existing customers in the realm of autonomous technology. This role involves building relationships, coordinating demonstrations, and maintaining CRM records. The ideal candidate is a proactive communicator with a genuine interest in engineering and technology, as well as strong organizational abilities. This position offers a salary of up to £40,000 and a fixed-term contract of 3 months, with potential for extension.

Qualifications

• Genuine interest in engineering, robotics, or agri-tech.
• Ability to explain technical products to non-technical customers.
• Highly organized and able to manage multiple tasks.

Responsibilities

• Act as the primary point of contact for existing contacts.
• Coordinate customer showcases and demo events.
• Assist with customer communications and account administration.

Skills

People-focused communication

Relationship building

Technical product understanding

Organizational skills

Attention to detail

Job description

Are you a people-focused Customer Account Manager with a curiosity for emerging technology? Do you enjoy building trusted relationships and supporting customers as innovative products move from trial to everyday use? If so, we want to hear from you.

This is your opportunity to join an innovative and fast-growing business developing cutting-edge autonomous vehicle systems for the off-highway and agritech sectors.

You'll play a key role in supporting existing customers, driving engagement, and helping customers maximise the value of cutting-edge technology in real-world environments.

As a Customer Account Manager, you will sit at the heart of the customer journey. You'll take ownership of existing contacts, coordinate demonstrations and event activity, and act as the main link between customers and the wider commercial team.

Account Manager Responsibilities

• Act as the primary point of contact for existing contacts, maintaining regular engagement.
• Build and nurture long-term relationships to deliver an excellent customer experience.
• Coordinate customer showcases, demo days, information releases, and events.
• Support trial deployments and live demonstrations of autonomous robotics solutions.
• Assist with customer communications, follow-ups, and account administration.
• Maintain accurate CRM records and capture customer feedback and insights.

Qualifications

• Genuine interest in engineering, robotics, agri-tech, or emerging technologies.
• Ability to understand technical products and explain them clearly to non-technical customers.
• Confident communicator, comfortable engaging with customers at all levels.
• Highly organized, with the ability to manage multiple activities and events.
• Proactive mindset with strong people skills and attention to detail.
• Full UK driving licence and access to own transport.

Benefits

• Up to £40,000 salary (pro-rata).
• 3 months fixed term contract.
• Potential for extension due to requirements.

If you are interested in the role, please click apply and the Oliver Talent Solutions team will be in touch with more details.