Custodial Flow Coordinator

Transformationunitgm; Exeter; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading health services provider in Exeter is seeking a Custodial Flow Coordinator to provide quality healthcare to incarcerated individuals. The role involves coordinating transfers to external services, ensuring effective communication between prison clinical teams and external providers. Candidates should have a GSCE/NVQ Level 3 qualification and experience in Prison Healthcare. The position promotes timely assessments and supports continuous care, with NHS employment benefits including a pension.

Benefits

NHS employment benefits including pension

Career development opportunities

Qualifications

• Experience of leading and working within multi-disciplinary teams.
• Experience of Prison Health Care.

Responsibilities

• Provide safe and effective care pathways for offenders.
• Act as a point of contact for information exchange.
• Promote timely referrals and assessments.

Skills

Excellent written and verbal communication skills

Ability to work to tight deadlines

Basic knowledge of the Care Programme Approach (CPA)

Education

GSCE/NVQ Level 3 or equivalent

Job description

Our healthcare team have a real impact on promoting health and well-being to those in prison and we pride ourselves on using skills and strategies that instil hope for patients future resettlement back into the community. We directly deliver Mental Health, Physical Health, Pharmacy and Clinical Substance Misuse in an integrated healthcare delivery model to provide effective and responsive care to improve wellbeing and support better outcomes in the future.

As part of ourhealthcare team, you will enjoy all the benefits of NHS AfC employment (inc pension) with the opportunity to work within a forward-thinking service, who encourage career and personal development to all staff to increase their clinical and interpersonal skills.

Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post.

Main duties of the job

The post holder will work as a Custodial Flow Coordinator to provide quality healthcare to those incarcerated in prisons.

Your primary job role will be to provide safe and effective care pathways for all offenders identified for transfer to external NHS or independent in-patient services.

You will be working alongside the prison clinical team, and will act as the link between external providers and the prison teams to ensure a co-ordinated approach to transfer planning, which results in effective and timely transfers in accordance with national time scales (e.g. 14 days for mental health transfers).

Working for our organisation

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We Listen
• We Care

Detailed job description and main responsibilities

• Maintain accurate and timely transfer activity, information and data on the electronic data tracker system
• Be responsible for timely referrals to external providers

Be responsible for tracking the progress of all referral

Promote timely medical and nursing assessments by external providers

Maintain close links with the Ministry of Justice to ensure timely transfers

Throughout the duration of an offenders stay in external services the post holder will act as a point of contact to ensure the smooth flow and exchange of information and attend all relevant forums relating to the offender

Promote timely return to prison

Contribute to service developments and plans aimed at improving and developing services.

To provide timely data and reports as directed on offender transfer activity

Support the development of prison-based care to minimise length of hospital admission and promote site based interventions.

Maintain oversight of the escort and discharge database for each site.

Report all disputes and delays to management in a timely fashion

Ensure that appropriate systems are in place, which enable and facilitate the effective Care Programme Approach, care coordination and continuity of car

Support senior staff in the development of plans for the achievement of clinical excellence and demonstrate high standards of clinical practice to the team.

As required attend case conferences, clinical reviews and CPA’s.

As required attend and/or minute other meetings and forums as directed.

Ensure that all relevant clinical information is documented accurately and in a timely fashion onto SystmOne.

Maintain basic knowledge of legislative procedures governing care and treatment of mentally disordered offenders.

Comprehensive knowledge of local and national policies in relation to patient confidentiality, Caldicott principles, Child and Adult safeguarding procedures and Vulnerable Adult’s Policy,

IMPORTANT INFORMATION, PLEASE READ :

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

You will need to provide:

Proof of right to work documentation

Proof of ID, needs to include 1 photographic ID

Proof of address documentation

Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History:

5 years address history will be needed.

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be sought from:https ://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website ( http://www.fco.gov.uk/en ).

Person specification

Education/Qualifications

• GSCE/NVQ Level 3 or equivalent

Experience

• Experience of leading and working within multi-disciplinary teams
• Experience of Prison Health Care.

Skills

• Basic knowledge of the Care Programme Approach (CPA)
• Excellent written and verbal communication skills and ability to communicate proficiently at all
• Ability to work to tight deadlines.

We are committed to creating an inclusive workplace that welcomes and supports individuals of all abilities. Remember, if you meet the minimum criteria for this role and you have a disability, you can be guaranteed an interview under the Disability Confident Scheme - Please ensure you select this on your application form. We would encourage you to be open about your needs so we can work with you to design a comfortable and accessible interview experience. Any information you provide regarding a disability or a need for adjustments will be treated in confidence and will only be shared with colleagues who are supporting this request.

If you require any adjustments to participate fully in the interview process, please let us know by adding the relevant details when scheduling your preferred interview date and time. Please feel free to contact the appointing manager to discuss your needs.

We encourage applicants to contact the hiring manager before their interview, if they have any questions about the role or the process. This is a great way to get clarity and prepare effectively for the interview.

If you have declared you are part of the armed forces community, you may be asked to provide evidence during the recruitment process. If you misrepresent this information, your offer may be withdrawn. For Armed Forces specific support, see our webpage: https://oxleas.nhs.uk/armed-forces-community/

Use of Artificial Intelligence (AI)

If you choose to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting information section. While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you’re applying for. There is also a risk that it can generate false or misleading information. AI-generated job applications can often be generic, impersonal and may not accurately reflect your qualifications, knowledge, skills, and experiences. It is crucial that you personalise your supporting statement by articulating these in your unique voice. Relying solely on AI to write your application or supporting information section is not advocated by Oxleas NHS Foundation Trust and could negatively impact your chances of success in the application process.

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.Please note that the use of Artificial Intelligence (AI) is prohibited during the interview process.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.