Critical Care Support

NHS; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A reputable healthcare organization in the United Kingdom is seeking individuals for the Critical Care Support role. You will assist in maintaining a safe environment for patients after surgery and during recovery. Responsibilities include supporting registered nurses, managing equipment, and ensuring cleanliness in the ward. Candidates should have an NVQ Level 2 or equivalent, and GCSEs in English and Maths. This role offers pathways for training and development in a supportive workplace.

Qualifications

• Ability to maintain and improve knowledge, skills, and competence to ensure high standards.
• Understanding of confidentiality, Infection Prevention and Control, and safeguarding.

Responsibilities

• Contribute to housekeeping and other ward duties.
• Assist nurses in providing patient care and report concerns.
• Maintain patient privacy and dignity at all times.

Skills

Basic IT skills

Ability to work in a team

Initiate emergency action

Education

NVQ Level 2 in appropriate subject

GCSEs in English and Maths at Grades 3-1

Job description

Critical Care Support

The closing date is 29 December 2025

Our purpose built Critical Care Units have state of the art equipment: Ward 21 Cardiothoracic Critical Care Unit based at the Freeman Hospital is a 16 bedded ITU and 6 bedded HDU. We care for patients following heart and lung transplantation, routine and emergency cardiothoracic surgery and patients following cardiology procedures.

• Interview Date 8th January 2026
• 37 Hours 30 Minutes/Week Full time position
• Part time position 31 hours per week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

This role incorporates equipment maintenance, monitoring and ordering of department stock items, assisting registered nurses with the provision of patient care, assistance in administration and clerical duties.

We can offer an excellent structured preceptorship supported by supernumerary period. Friendly and supportive workplace.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

These include a range of flagship services which deliver cutting‑edge care (supported by state‑of‑the‑art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Job responsibilities

• Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re‑determined stock levels are met and clinical equipment is clean, working and stored correctly.
• To abide by Trust policies and procedures
• To assist the registered nurses (or other healthcare practitioners) in providing high quality patient care and report any concerns regarding the patients condition to the qualified nurse.
• Maintain patients privacy and dignity at all times and provide care in a compassionate and sensitive manner.
• Be an effective part of the multi‑disciplinary team contributing to the departmental objectives.
• Maintaining a safe, clean and comfortable environment for the patients, their families and visitors. Actively contribute to the provision of nutrition of the patients on the Ward / Department Job
• Assist with admin & clerical duties as required.

Person Specification

KNOWLEDGE

• Ability to maintain and improve knowledge, skills and competence to ensure high standards of patient care
• Ability to meet basic care needs of patients.
• Understanding of confidentiality
• Basic knowledge of Infection Prevention and Control
• Understanding of basic food hygiene concepts
• Understanding of basic safeguarding
• An understanding of working in the NHS

SKILLS

• Basic IT skills
• Ability to be responsible for own development, identifying training needs, set personal objectives and attend appropriate training as agreed by line manager
• Ability to initiate emergency action when required e.g. Cardiac arrest, Fire.

EXPERIENCE

• Ability to plan, prioritise own and delegated work tasks and activities.
• Experience of caring in a health care setting

QUALIFICATIONS

• NVQ Level 2 in appropriate subject (or on pathway) or equivalent qualification / experience in care or domestic work
• GCSEs in English and Maths at Grades 3-1 (or D‑G or Level 1 Functional/Key Skills)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust