Credit Controller - Property

Mcr Property Group; Manchester; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading real estate investment firm in Manchester is seeking an experienced Credit Controller to manage the credit control function within the commercial property division. This role involves ensuring timely collection of outstanding rent and fees, maintaining accurate records, and resolving payment discrepancies. The ideal candidate should possess strong credit control experience, excellent communication skills, and a relevant finance qualification. Competitive salary with benefits including professional development opportunities and free gym access.

Benefits

Salary of £28,000 to £30,000 per annum

Professional development opportunities

Friendly and collaborative work environment

Free Gym Access

Birthdays given as a Day Off

Qualifications

• Proven experience in property credit control or a similar role.
• Ability to work independently and as part of a team.
• Willingness to learn new property management software.

Responsibilities

• Manage credit control function for commercial property division.
• Monitor tenant accounts to ensure timely payment of rent.
• Implement debt collection strategies and communicate with tenants.

Skills

Credit control experience

Communication skills

Negotiation skills

Attention to detail

Education

Relevant qualification in Finance or Accounting

Tools

Microsoft Office

Property management software

Job description

Credit Controller - Property

Manchester

Permanent

Who are we?

MCR Property Group is a leading real estate investment and development company with a diverse portfolio of residential, commercial, and industrial properties. We are committed to delivering exceptional value and quality to our clients and tenants. As we continue to grow, we are seeking a highly motivated and detail-oriented operational, support and commercial staff.

About the role

We are looking for an experienced Credit Controller with vast property skillsets to manage the credit control function within our commercial property division. In this role, you will be responsible for ensuring the timely collection of outstanding rent and fees from tenants under £1,000.00, maintaining accurate records, and resolving any payment discrepancies. The ideal candidate will have a strong background in credit control, excellent communication skills, and a commitment to maintaining positive tenant relationships.

As part of our credit control team you will monitor tenant accounts to ensure timely payment of rent and fees. You will communicate with tenants regarding outstanding balances and payment schedules, and review and analyse tenant payment histories and identify trends or issues.

You will implement effective debt collection strategies to minimize arrears and make regular phone calls to tenants who are in arrears. Sending reminders, statements, and notices to tenants with overdue accounts will be part of your tenant portfolio management. You will also need to initiate legal actions or elevate cases to collection agencies when necessary.

Maintaining accurate and up-to-date records of tenant accounts, payments, and correspondence is paramount, and you will be proficient in record keeping, and you will also prepare regular reports on the status of tenant accounts for management review.

Communication is key. By responding promptly to tenant inquiries related to their accounts, you will gain trust and rapport with tenants. This will make your role easier to manage. You will provide clear and courteous explanations of billing and payment matters, and have the skills and knowledge to negotiate and establish payment plans with tenants as needed.

What you will need

A relevant qualification in Finance, Accounting within a property arena preferred, or proven experience in property credit control or a similar role. Some knowledge of property management software and financial systems. Training will be provided on our proprietary software. Good experience working with Microsoft Office suite, with the ability to work independently and as part of a team.

Benefits

• Salary of £28,000 to £30,000 per annum
• Professional development opportunities
• Friendly and collaborative work environment
• Free Gym Access
• Birthdays given as a Day Off