Credit Controller - Brazilian Portuguese speaker

Chambers Limited; City of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A professional services company is seeking a Credit Controller to join their team. The ideal candidate will be a fluent Portuguese speaker with excellent communication skills, responsible for managing customer accounts, handling queries, and facilitating the collection of overdue payments. This full-time role offers the opportunity to enhance customer relationships in a collaborative environment in London or Birmingham.

Qualifications

• Demonstrable experience in a customer focus role (or similar).
• Portuguese speaker is mandatory.

Responsibilities

• Chase a designated set of accounts/ledger via calls and emails.
• Manage accounts receivable inbox and general client queries.
• Enhance customer experience by building relationships.

Skills

Customer focus

Fluent Portuguese

Job description

Vacancy Name

Credit Controller

Vacancy No

VN865

Location

London

Employment Type

Perm

Basis

Full Time

Overview

Chambers and Partners is looking for a fluent Brazilian Portuguese speaker with excellent communication skills and a collaborative approach to join our Credit Control team. In this role, you'll manage a portfolio of customer accounts, handle queries, post cash, and support the collection of overdue payments—working closely with Finance, Sales, and Customer Success to ensure a positive client experience. Please note that this role could be based in our London or Birmingham office.

Main Duties and Responsibilities

• Chasing a designated set of accounts/ledger via calls and emails
• Managing accounts receivable inbox and general client queries
• Enhancing customer experience by building and maintaining a strong relationship with the customers
• Liaise with the wider Finance team, Sales and Customer Success to ensure timely customer query resolution and facilitate collection of overdue debt
• Cash posting & reconciling complex customer accounts
• Weekly ledger meeting with Credit Control Lead

Skills and Experience

• Demonstrable experience in a customer focus role (or similar)
• Portuguese speaker is a mandatory

Person Specification

• Able to work independently
• Impeccable communication skills, with both colleagues and clients
• Confident in making phone calls and have difficult conversations

Equal Opportunity Statement

We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. As a Disability Confident employer, we will ensure that a fair number of disabled applicants that meet the minimum criteria for this position will be offered an interview.