Credit & Collections Accounts Technician - Hybrid (Fareham)

Zurich Insurance Company Ltd; Fareham; Hybrid; GBP 28,000 - 38,000; Part time

Job summary

A leading insurance provider is seeking an Accounts Technician to manage operational objectives within the Credit and Collections team in Fareham. You will oversee offshore team support, addressing broker escalations, and driving improvements in credit control efficiency. Ideal candidates will have strong problem-solving and coordination abilities, with proficiency in credit management processes and MS Office applications. Flexible work arrangements are available with opportunities for personal development and a supportive workplace culture.

Benefits

12% defined non‑contributory pension scheme

Annual company bonus

Private medical insurance

Up to 20 days additional holiday

Qualifications

• Proficient in Credit Management processes.
• Strong oversight and support capabilities.
• Excellent coordination and problem-solving skills.

Responsibilities

• Assist in providing oversight and support to our offshore team.
• Maintain productivity and service standards with offshore colleagues.
• Coordinate with the business to address broker escalations.

Skills

Credit Management processes

Coordination

Problem-solving

Communication

Stakeholder management

Education

Institute of Credit Management qualification

Tools

MS Office applications

Excel

Job description

A leading insurance provider is seeking an Accounts Technician to manage operational objectives within the Credit and Collections team in Fareham. You will oversee offshore team support, addressing broker escalations, and driving improvements in credit control efficiency. Ideal candidates will have strong problem-solving and coordination abilities, with proficiency in credit management processes and MS Office applications. Flexible work arrangements are available with opportunities for personal development and a supportive workplace culture.