Council Tax & Revenues Officer

CHESHIRE East; Crewe; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local government authority in Crewe is seeking a Council Tax Officer to join their Revenues Team. The role demands a highly motivated individual with at least one year of office experience, capable of handling customer enquiries, and providing exceptional service. Applicants should possess 5 GCSEs including Maths and English, exhibit strong communication and problem-solving skills, and be proficient in Microsoft Office. Ideal candidates will also have experience in debt management. Competitive package offered.

Qualifications

• Must have at least 1 year of office experience.
• High-quality service delivery to residents.
• Ability to deal with debt recovery issues.

Responsibilities

• Update customer Council Tax accounts including billing and recovery.
• Answer queries and provide information.
• Handle complaints effectively.

Skills

Excellent communication skills

Problem-solving skills

Team player

Computer literacy

Stress tolerance

Education

5 GCSEs grades A-C (including Maths and English)

Tools

Microsoft Office

Job description

A local government authority in Crewe is seeking a Council Tax Officer to join their Revenues Team. The role demands a highly motivated individual with at least one year of office experience, capable of handling customer enquiries, and providing exceptional service. Applicants should possess 5 GCSEs including Maths and English, exhibit strong communication and problem-solving skills, and be proficient in Microsoft Office. Ideal candidates will also have experience in debt management. Competitive package offered.