Control Manager (Volunteer) Highland and Islands Blood Bikes

The Highland Times; Inverness; Hybrid; GBP 100,000 - 125,000; Part time

Job summary

A vital local charity is seeking a Control Manager to lead its volunteer controller team, ensuring effective coordination of service requests. The role is flexible and suitable for individuals looking to contribute to their community. Candidates should have management support experience and strong organisational skills. This is an opportunity to make a meaningful impact on medical transport services in the Highlands and Islands, contributing to patient care and community well-being.

Qualifications

• Experience providing management support to a team.
• Comfortable taking an active role within a management group.
• Strong organisational skills and effective communication.

Responsibilities

• Provide leadership and support to the volunteer controller team.
• Ensure smooth coordination of requests for service and responses.
• Contribute to decision making and problem solving.

Skills

Leadership

Problem solving

Organisational skills

Communication

Confidence using digital systems

Job description

Volunteer role
Flexible hours

Highland and Islands Blood Bikes is seeking a Control Manager to lead and support its home based volunteer controller team, a vital part of the charity’s life saving service across the Highlands and Islands.

This role plays a key part in managing the interface between service requests and the volunteer riders and drivers who respond to those calls.

The role

As Control Manager, you will provide leadership and support to the volunteer controller team, ensuring the smooth coordination of requests for service and responses from riders and drivers.

You will be part of the wider management team, contributing to decision making, problem solving, and the development of new ideas and opportunities.

The role requires confidence using IT systems and apps, good attention to detail, and the ability to manage information accurately and calmly.

Working pattern

This is a volunteer position with variable hours.

The role can be worked flexibly around other commitments and may suit recently retired individuals or people working full time or part time who want to contribute to a vital local charity.

What we are looking for

You should have experience providing management support to a team and be comfortable taking an active role within a management group.

You should enjoy problem solving, sharing ideas, and helping improve how services are delivered.

Strong organisational skills, good communication, and confidence using digital systems are essential.

What is on offer

This is an opportunity to play a meaningful leadership role within a respected volunteer charity that delivers essential medical transport services.

You will be supporting a service that makes a real difference to patients and communities across the Highlands and Islands.

How to apply

Apply through Highland Jobs