Contracts Administrator

Swarco Traffic Holding AG; Hemel Hempstead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology firm in Hemel Hempstead is looking for a Contracts Administrator to ensure continuity and accuracy of service agreements. Responsibilities include creating support proposals, updating contracts databases, processing invoices, and supporting queries from all departments. The ideal candidate should be organized, detail-oriented, and possess strong Microsoft Office skills. The company offers a competitive salary, benefits package, and opportunities for professional development.

Benefits

25 days holiday plus bank holidays

Employer pension contributions

Employee Assistance Programme

Life assurance up to 6x salary

Employee Discount Portal

Qualifications

• Ability to manage contracts and documentation efficiently.
• Strong communication skills with customers and teams.
• Adaptability to different roles as needed.

Responsibilities

• Create and manage support and maintenance proposals.
• Update contracts databases with necessary changes.
• Handle inquiries related to contracts from various departments.
• Ensure timely invoicing and service quotations.
• Provide day-to-day administrative support.

Skills

Organised and detail oriented

Microsoft Office skills

Customer service skills

Flexibility in tasks

Job description

About SWARCO Smart Charging

At SWARCO Smart Charging, we shape the future of transport. As part of the global SWARCO Group, we develop cutting‑edge technologies for intelligent, sustainable, and efficient mobility ecosystems worldwide. From advanced traffic management to EV charging, our work reduces congestion, enhances safety, and minimises environmental impact.

What you will do

The vacancy is for a Contracts Administrator at our Hemel Hempstead location. The role ensures continuity and accuracy of service revenue, acting as the glue between Sales/Operations and customers, ensuring that every service agreement is quoted, documented, and invoiced correctly without gaps in coverage.

• Creation of new support and maintenance proposals, and administration of contracts
• Update contracts databases and NEV files with contact, financial or service level changes
• Support with general contracts‑based queries from all departments or customers
• Support with chasing up contracts and service quotations
• Contracts invoicing
• Check with Contracts Manager levels of cover queries where issues appear
• Day‑to‑day administration

What we are looking for

• Be organised and detail oriented
• Have Microsoft Office working skills (Word, Excel)
• Work well with customers, peers and management
• Have flexibility to perform different tasks based on day‑to‑day business needs
• General: Undertake any work of an appropriate nature as directed by Management

What we offer

We provide a competitive salary and benefits package. Additionally, we support your development and offer:

• 25 days holiday with bank holidays plus birthday off
• Employer pension contributions
• Employee Assistance Programme
• Life assurance up to 6x salary
• Employee Discount Portal

Interested?

Please apply by clicking on the link below and share your details. Applications are shortlisted on a rolling basis, and we reserve the right to interview and appoint before any advertised closing date. We encourage you to apply at the earliest opportunity to avoid disappointment; applications received after the closing date will not be processed.

We have a responsibility to ensure that all employees are eligible to live and work in the UK. Successful candidates must have the right to work in the UK by the start of their employment. We are an equal‑opportunity employer.