Concession Manager — Premium Brand Retail Leader

Tommy Hilfiger; Liverpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global lifestyle brand in Liverpool is seeking a Concession Manager to enhance customer experience and lead a vibrant store team. The ideal candidate will oversee operations, drive sales performance, and ensure exceptional service. With extensive experience in retail and strong leadership skills, you will shape the store's success while fostering team development. An inclusive work environment is prioritized, and all candidates will be welcomed without bias.

Benefits

Competitive and comprehensive benefits program

Strong sense of belonging

Supportive work culture

Qualifications

• Extensive experience connecting with consumers in a brand-retailer environment.
• Experience with retail operations, budgeting, planning, sales, and people management.
• Effective communication skills and ability to cultivate belonging.

Responsibilities

• Lead by example and inspire your team to deliver exceptional service.
• Manage store opening/closing procedures and sales floor.
• Analyze store-level reports and create action plans to improve results.

Skills

Retail operations

Budgeting

Sales management

Effective communication

Conflict resolution

Team leadership

Job description

A leading global lifestyle brand in Liverpool is seeking a Concession Manager to enhance customer experience and lead a vibrant store team. The ideal candidate will oversee operations, drive sales performance, and ensure exceptional service. With extensive experience in retail and strong leadership skills, you will shape the store's success while fostering team development. An inclusive work environment is prioritized, and all candidates will be welcomed without bias.