Compliance Business Partner

RAC; Bristol; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A leading UK motoring services provider is seeking a Compliance Business Partner in Bristol. This pivotal role involves partnering with teams to ensure compliance with regulatory obligations and good customer outcomes. Candidates should have strong knowledge of UK financial services and proven governance experience. A hybrid work model is offered, allowing flexibility with two office days per week. Join a dynamic team committed to support and continuous improvement of service quality.

Benefits

Competitive salary plus conditional annual bonus

Free RAC breakdown cover

25 days annual leave plus bank holidays

Pension scheme with matched contributions

24/7 confidential support service

Colleague Share Scheme

Qualifications

• Proven experience in governance and/or compliance roles.
• Strong knowledge of UK financial services regulation, particularly Insurance.
• Ability to negotiate 'win-win' outcomes while remaining impartial.

Responsibilities

• Provide business partnering that champions good customer outcomes.
• Offer practical advice on regulatory compliance and customer outcomes.
• Participate in governance committees and change projects.

Skills

Knowledge of UK financial services regulation

Excellent communication skills

Ability to influence outcomes

Analytical mindset

Attention to detail

Education

Degree-level education in law, compliance, business administration

Job description

About The Role

RAC has an exciting opportunity for a Compliance Business Partner to join our Governance, Risk and Compliance function. This is a pivotal role within our second line of defence, working very closely with our first line product, marketing and operational teams providing expert advice and challenge to ensure RAC delivers good customer outcomes and meets its regulatory obligations.

You’ll work closely with senior leadership across all business divisions, acting as a trusted advisor while maintaining independence and impartiality. If you’re passionate about compliance, commercially aware, and confident in influencing change, this is your chance to make a real impact in a business that’s evolving rapidly.

🌟 What You’ll Be Doing

• Provide business partnering that champions good customer outcomes and ensures compliance with regulatory obligations.
• Offer practical, pragmatic advice on regulatory compliance, conduct matters, and customer outcomes across products, processes, and policies.
• Participate in governance committees, product and pricing forums, and change projects.
• Provide second‑line sign‑off for financial promotions.
• Maintain oversight of product governance (manufacture and distribution).
• Act as a point of contact and escalation for BAU compliance matters, including incident management and breaches.
• Build strong relationships with senior stakeholders while delivering independent challenges.

🧠 What You’ll Bring

• Proven experience in governance and/or compliance roles.
• Strong knowledge of UK financial services regulation, in particular Insurance, including FCA Handbook, Financial Promotion regime, PRA Rulebook, and Solvency II.
• Excellent verbal and written communication skills.
• Ability to influence and negotiate ‘win‑win’ outcomes while remaining impartial.
• Commercial awareness.
• High attention to detail and accuracy in a fast‑paced environment.
• Analytical mindset with sound judgment and decision‑making skills.
• Degree‑level education (law, compliance, business administration) or equivalent compliance qualifications/experience.

Desirable Experience

• Experience in a regulated or financial services environment – could be in product or marketing – could be ASA / CMA experience as well.
• Familiarity with product governance and financial promotions.
• Strategic thinking and ability to influence change.

🤝 What Makes You a Great Fit

• Personable, resilient, and a true team player.
• Enthusiastic, driven, and eager to grow.
• Strong influencing and interpersonal skills.
• Committed to delivering exceptional service and continuous improvement.
• Aligned with RAC’s core values: Handle it Together, Exceptional Service, Raise the Bar, Own It.

Location: RAC Bradley Stoke, Bristol | Hybrid – 2 days office | 3 remote

Salary: Aligns with market & experience. As a Compliance Business Partner at RAC, you’ll get benefits that go the extra mile

Benefits

• Earnings That Motivate – enjoy a competitive salary plus conditional annual bonus.
• Tools to Drive Your Future – get started with free RAC breakdown cover from day one. Access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.
• Time Off That Matters – enjoy 25 days annual leave, plus bank holidays. We also support work‑life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments.
• Financial Security & Perks – pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long‑term.
• Wellbeing That Works for You – our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it.
• Extras That Make a Difference – access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success.

We’re Orange Heroes

At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 15 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider.

That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5‑star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together.

We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.