Compensation Advocate T/L1

Rslqld; Stafford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A dynamic not-for-profit organization in the United Kingdom is seeking a Compensation Advocate to provide advice and assistance on claims and appeals matters for veterans and their families. The role involves preparing compensation claims, managing client files, and ensuring data accuracy. Ideal candidates will have strong problem-solving and case management skills in a high-volume environment. Benefits include salary packaging options, extensive training opportunities, and financial support for education.

Benefits

Salary packaging up to $15,900 per year

Extensive training/development opportunities

Financial support for higher education

Lifestyle discounts from leading stores and services

Qualifications

• Complex problem‑solving abilities and proven experience in learning, interpreting and applying complex legislation.
• Proven case‑management skills in a high‑volume environment strengthen your application.

Responsibilities

• Preparing and submitting compensation claims under supervision.
• Working within legislative and policy guidelines to document claims from Veterans.
• Case coordination – managing and updating client files using record‑management systems, ensuring data quality and accuracy.

Skills

Problem-solving abilities

Case management skills

Job description

Compensation Advocate

RSL Queensland is a dynamic, not‑for‑profit organisation delivering innovative programs and initiatives that support veterans and their families. With Australia’s most successful prize home lottery backing us, we’re able to provide life‑changing support services, fund world‑first research, and use state‑of‑the‑art tech to help more veterans in better ways.

The Compensation Advocate provides advice and assistance directly to members, their families and the wider military community regarding a range of claims and appeals matters with the Departments of Veterans Affairs, as well as responsive immediate welfare support.

Key Responsibilities

• Preparing and submitting compensation claims under supervision.
• Working within legislative and policy guidelines to document claims from Veterans.
• Case coordination – managing and updating client files using record‑management systems, ensuring data quality and accuracy.

Qualifications

Complex problem‑solving abilities and proven experience in learning, interpreting and applying complex legislation. Proven case‑management skills in a high‑volume environment strengthen your application.

What Makes Us Great

• Option to salary‑package up to $15,900 per year on living expenses, and claim further tax‑saving benefits on top.
• Extensive training/development opportunities.
• Financial support and study leave to undertake higher educational courses related to work.
• Benefits Hub that includes lifestyle discounts from hundreds of leading stores and services.

Application

Sound like you? Register your interest today.