Compassionate Funeral Administrator & Client Care

Peasgoodandskeates; Soham; On-site; GBP 26,000 - 29,000; Full time

Job summary

A family-owned funeral service provider in Soham is seeking a compassionate Funeral Administrator to support clients throughout the funeral planning process. Ideal candidates will have strong customer service skills and previous administrative experience, with attention to detail being crucial. The role includes advising clients on options, processing paperwork, and maintaining records. A flexible approach is needed, as well as a full driving license due to potential travel to other offices. Training will be provided for the right candidate.

Benefits

Staff discretionary bonus scheme

Death in service benefit

Uniform provided

Optional Company Pension scheme

Qualifications

• Demonstrable customer service experience required.
• Previous administrative experience necessary.
• Flexibility with working hours important.

Responsibilities

• Support clients through the funeral arranging process.
• Advise clients on options and funeral types.
• Process funeral paperwork and maintain records.

Skills

Compassionate nature

Strong customer service skills

Excellent interpersonal skills

Attention to detail

Proficiency in Microsoft Office

Good time management

Job description

A family-owned funeral service provider in Soham is seeking a compassionate Funeral Administrator to support clients throughout the funeral planning process. Ideal candidates will have strong customer service skills and previous administrative experience, with attention to detail being crucial. The role includes advising clients on options, processing paperwork, and maintaining records. A flexible approach is needed, as well as a full driving license due to potential travel to other offices. Training will be provided for the right candidate.