Community Mental Health Link Worker

Onside Advocacy; Malvern; On-site; GBP 23,000 - 26,000; Full time

Job summary

A community mental health organization is seeking a Community Mental Health Link Worker in Malvern to support individuals dealing with severe mental health challenges. This critical role involves coordinating services and facilitating access to treatment. Applicants should have resilience and experience in supporting mental health, along with strong communication and organizational skills. Join this dedicated team and make a difference in the community, offering a supportive work environment and professional development opportunities. Ideal for passionate individuals looking to contribute meaningfully.

Benefits

26 days annual holiday + Bank Holidays

Pension Scheme

Company Sick Pay Scheme

Additional Maternity & Paternity Pay

24/7 Employee Assistance Programme

Access to premium Calm App

Supportive working environment

Support with continuous professional development

Qualifications

• Experience supporting individuals with severe and enduring mental health conditions.
• Understanding of the impact of poor mental health and related challenges.
• Ability to provide high quality support and mentorship.

Responsibilities

• Help individuals navigate primary and secondary mental health services.
• Support individuals on their recovery journey.
• Provide non-clinical assistance linking to treatment options.

Skills

Resilience

Experience with severe mental ill health

Communication skills

Organizational skills

Ability to build trust

Job description

Salary Band: £23,493 – £25,407 (Full Time Equivalent) per annum

Location: Wyre Forest or Malvern

Closing date: 8 th January 2026

Interview Date: 19 th January 2026

Are you looking for a role that can make a difference?

About the role

Join ONSIDE and discover the role as a Community Mental Health Link Worker and work within an organisation and be part of team of professionals working closely with the Wyre Forest or Malvern Mental Health Neighbourhood Teams, to support individuals experiencing severe and enduring mental ill health (which may include Bipolar Disorder, Schizophrenia, Psychosis & Personality Disorders) by signposting and linking them up to all elements of treatment and support in a non-clinical environment.

This is a key role in providing individuals with support through their recovery journey during secondary mental health care. A Community Mental Health Link Worker helps individuals by providing coordination and navigation of both primary and secondary mental health services, local health and social care and wider community options.

• 26 days annual holiday + Bank Holidays
• Pension Scheme
• Company Sick Pay Scheme (after qualifying service)
• Additional Maternity & Paternity Pay (after qualifying service)
• 24/7 Employee Assistance Programme
• Access to premium Calm App
• Employee Engagement Forum to ensure our employee’s voices are heard!
• Supportive working environment & good work/life balance culture
• Support with continuous professional development

Who are we looking for?

We are looking for a resilient person who has experience of working positively, supporting in a personal or professional capacity with individuals with severe and enduring mental ill health. Someone who is effective in building trust and maintaining professional boundaries will also be key for this role.

It is essential for a Community Mental Health Link Worker to have an understanding and knowledge on the impact poor mental health can have on a person’s life and the complex social and emotional challenges they may face. Along with the ability and resilience to provide high quality and continuous support to the individuals supported within the Community Mental Health service.

A Community Mental Health Link Worker will need great communication and organisation skills and can be someone who has experience of mentoring or coaching and may have experience in facilitating one-to-one and group support.

If you’re looking for a job that you can be proud of, apply now. More people need our help than ever before. Because of that, we are growing faster than ever before. The role of Community Mental Health Link Worker is a real career opportunity to discover!

Someone like you?

If you embrace difference and operate with integrity.

If you are committed to fairness and justice.

If you are creative in your approach, can think around problems and find new ways to solve them.

If you’re looking for a job that you can be proud of and be passionate about. Please submit your application.

These values run through our entire organisation. ONSIDE is a creative, collaborative community where people feel free to share new ideas or ask for support. If something’s not right, we don’t just change it. We change ourselves too.

Who are ONSIDE?

ONSIDEis a charity working across Worcestershire and Herefordshire, established in 1993 stemming from a belief that everyone has the right to be a valued human being and to be treated in a just and fair way.

In support of this belief, we provide a range of support services across advocacy, wellbeing and mental health for adults, children and young people who may be vulnerable, disadvantaged or discriminated against.This includes mental and physical ill health, sensory impairment, learning disability, drug and alcohol misuse, older people, and carers.ONSIDEis funded through a range of sources to maintain its independence and ensure that the support it provides reflects the views and perspective of the people it wishes to help.

Our amazing team of skilled staff and volunteers make a difference to the lives of over 11,000 people a year!

Please also access our guidance on how to apply to ONSIDE on our advert pages.

ONSIDE reserve the right to withdraw this vacancy before the closing date.