Community-Focused Housing Officer (Hybrid) with Car Allowance

Inside Housing Management; Rushden; Hybrid; GBP 38,000; Full time

Job summary

A housing organization based in Rushden seeks a Housing Officer to build strong relationships with residents. The role emphasizes fairness, respect, and collaborative work with internal and external partners. Key responsibilities include managing tenancies, reviewing complaints, and ensuring neighborhood improvements. Candidates should have strong knowledge of Housing Law and effective partnership skills. A full UK driving license and DBS clearance are essential for this position.

Qualifications

• Knowledge of Housing Law and practical application of legislation.
• Experience in effective partnership working yielding successful results.
• Ability to prioritize workloads and meet deadlines.
• Good working knowledge of IT applications like Word and Excel.
• Ability to work independently and support team members.

Responsibilities

• Work with Allocations Team for new lettings and viewings.
• Manage starter tenancies, complete tenant visits.
• Review complaints of neighbourhood management issues.
• Identify areas for neighbourhood and estate improvement.
• Support tenants suffering domestic abuse.

Skills

Knowledge of Housing Law

Effective partnership working

Ability to prioritize workloads

Good working knowledge of IT applications

Flexible team member

Job description

A housing organization based in Rushden seeks a Housing Officer to build strong relationships with residents. The role emphasizes fairness, respect, and collaborative work with internal and external partners. Key responsibilities include managing tenancies, reviewing complaints, and ensuring neighborhood improvements. Candidates should have strong knowledge of Housing Law and effective partnership skills. A full UK driving license and DBS clearance are essential for this position.