Community Ambassador Volunteer (Broxbourne & East Herts) for One YMCA

Welwyn Hatfield Community And Voluntary Services Limited; Brickendon; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A voluntary service organization in the UK seeks a Volunteer Ambassador for the Family Support Service. This role involves attending community events, sharing information about services, and supporting families. Ideal for those aged 18+, excellent communication skills, and a friendly approach are essential. Join to make a difference in the local community.

Benefits

Training provided

Ongoing support and supervision

Qualifications

• Aged 18 or over.
• Willing to undergo an enhanced DBS check.

Responsibilities

• Attend sessions and events to support families.
• Share information on Family Centre Services.
• Maintain connection between the service and families.

Skills

Excellent communication skills

Friendly approach

Ability to work well in a team

Maintaining confidentiality

Job description

Volunteer Ambassador – Family Support Service

Before you can register your interest for this opportunity you must be registered as a volunteer. Register with the Volunteer Centre, or if you have already registered, please log in.

As an FSS Volunteer Ambassador you will support the Family Centre vision by attending sessions, groups, local parent & Toddler groups in the community and events with your child, sharing information on the Family Centre Services, and maintaining the link between the Family Centre and the community. This is a flexible opportunity that can be worked around family life, local groups, and events running.

Opportunity type: Long-term Commitment

District: Broxbourne, East Herts

Location: From your office, from home, indoor, event

Time of day: To be discussed

Qualifications and Practical Considerations

• Aged 18 or over
• Willing to undergo an enhanced DBS check
• Friendly approach
• Excellent communication skills
• Maintain confidentiality at all times
• Ability to work well in a team and unsupervised

Support Offered

• Training provided prior to starting role
• Full induction into the service
• Ongoing support and supervision throughout role

Suitable For

• 18–25 year olds
• Aged 26 and over
• University students
• Older people
• Volunteers interested in Voluntary & Community Action, Young People & Adolescents

Accessibility

Wheelchair access available: Yes

Full Description

Main Tasks could include:

• Maintaining the connection between the Family Centre Service and act as a liaison between our service and families/the community
• Regularly attend FSS groups and/or local Parent & Toddler groups in the community to signpost to and share information about the FSS service
• Keeping up to date with the Family Support Service programme and share with families or groups
• Encourage and support families to register with the service
• Share your positive experiences of using the services and signpost families where appropriate
• Share information of relevant topics such as early years, two-year funding or new courses and workshops we run with partners
• Share social media content
• Encourage families to sign up to the FSS newsletter and follow us on social media platforms
• Joining in at all groups and role‑modeling to others with your own child(ren)
• Promote YMCA Family Centre values & ethos

FSS Groups includes:

• Meet and greet families upon arrival at the centre, ensuring all families feel valued and welcome and helping them to feel comfortable in the sessions
• Help with set up and tidying e.g., setting up tables and chairs (light duties)
• Support the work of the FSS staff by explaining what happens in the sessions and getting all families to sign in on arrival
• Engaging with families throughout the session
• Helping with surveys, feedback, and child voice
• Will be given particular roles within the sessions

Events Includes:

• Opportunities to support FSS events in centres and within the community throughout the year
• Will be given particular roles at events
• Tasks may include some of those listed above
• Other tasks agreed from discussion
• Marketing/Communication/Fundraising
• Championing the Family Centre through feedback, taking part in marketing campaigns. Activities may include case studies, photo shoots, filming and events

This is a wonderful opportunity to make a difference and give back to the local community.