Communications Officer

Transformationunitgm; Dudley; On-site; GBP 31,000 - 38,000; Full time

Job summary

A leading NHS Trust is seeking a dedicated Communications Officer passionate about delivering strategic communication initiatives. The role involves developing strategies, managing media inquiries, and enhancing engagement with local communities and NHS staff. Applicants should have a relevant degree and experience in leadership within a complex organization. This position offers full-time hours and a salary range of £31,049 - £37,796 Pro Rata Per Annum, with a fixed term of 11 months.

Benefits

Flexible working options

Commitment to diversity and inclusion

Qualifications

• Ability to develop and deliver strategies.
• Experience working with and influencing staff at all levels.
• Experience of leading projects and managing performance.

Responsibilities

• Support the implementation of communications KPIs and activities.
• Ensure systems and initiatives are followed for effective communication.
• Develop communications processes that align with Trust objectives.

Skills

Excellent written skills

Knowledge of NHS

Experience with digital media

Management and leadership experience

Experience of social media

Collaboration with multi-disciplinary teams

Education

Degree level qualification in relevant field

Continuing professional development

Job description

Main area Communications Grade NHS AfC: Band 5 Contract Fixed term: 11 months (or until 31st December 2026) At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.) Hours Full time - 37.5 hours per week Job ref 253-0126-7688109

Employer The Dudley Group NHS Foundation Trust Employer type NHS Site Russells Hall Hospital Town Dudley Salary £31,049 - £37,796 Pro Rata Per Annum Salary period Yearly Closing 03/02/2026 23:59

Communications Officer

NHS AfC: Band 5

Job overview

We are looking for a Communications specialist who has a real passion to put the Dudley Group at the forefront through excellent communications.

Do you have the ability to connect us with the local communities we serve, with our incredible NHS staff, with local and national media and with our key stakeholder groups?

If you have the skills to develop and deliver strategies, create/write exciting and informative content and use digital platforms to communicate in a way that is modern, relevant and informative then we want you to work with us.

Main duties of the job

• Support the implementation of communications KPI’s, strategy and activity.
• To work alongside the communications manager to ensure systems, processes and initiatives are followed.
• Supporting divisional communications and staff engagement activities
• Provide information to the communications manager to ensure directors and managers have information to develop communications and engagement actions plans.
• Support the work of the director of communications and head of communications to develop communications processes and evaluation tools that support the Trust annual plans and strategic objectives.
• Ensure communication of the NHS National Staff Survey
• To support the production of The Dudley Group Annual Report
• To help ensure the positive reputation of The Dudley Group through proactive and positive external communications
• To research and apply for awards relevant to key areas of the work of The Dudley Group
• Support the development of plans to tackle any areas of concern for staff engagement supporting managers with tools and information to make changes.
• Support the communications manager with communication and marketing strategies
• Manage media enquiries and write media responses and releases for approvals
• To ensure all targeted media releases are tailored for digital channels to ensure maximum reach
• To design creative and innovative content across all of our communications channels

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.

The Dudley Group NHS Foundation Trust recognises the values and transferable skills that the Armed Forces community bring and recognise their compatibility with NHS roles.

We are committed to home life balance through flexible working and making reasonable adjustments where possible.

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person specification

Qualifications

• Degree level qualification / equivalent demonstrable work experience in relevant field or professional certificate qualification in related field
• Evidence of continuing professional and personal development in related field

Knowledge

• Knowledge of guidance, policy and legislation relevant to the position
• Good general knowledge of the NHS

Experience

• Management and leadership experience in a complex organisation
• Experience of leading projects
• Experience of collaborative with multi-disciplinary and multi-agency teams
• Experience of working with and influencing staff at all levels including senior management and directors
• Experience of supporting the implementation of strategyli>
• Experience of working with staff and customers at all levels
• Experience of individual and team performance management
• Experience of working in a press office
• Experience of digital media
• Experience of social media
• Experience of working in the NHS
• Experience of desktop publishing & design
• Experience of website and content management

Planning and Organisational Skills

• Excellent written skills including ability to analyse and interpret complex information
• Ability to innovate
• Well-developed