Communications & Engagement Executive

TalkTalk Telecom Group PLC; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A telecommunications company in Manchester is seeking a Communications Assistant to support communications, stakeholder engagement, and various administrative tasks. The ideal candidate will have an understanding of communications, excellent organizational skills, and practical experience in marketing or communications. This role provides an opportunity to grow your skills while contributing to impactful projects.

Qualifications

• Some practical experience in communications or marketing such as internships.
• Understanding of colleague communications practices and media monitoring.

Responsibilities

• Support the delivery of communications and stakeholder engagement.
• Maintain databases and distribution lists for communications.
• Assist with reporting, analytics, and administrative tasks.

Skills

Excellent written and verbal communication skills

Strong organisational skills

Ability to gather and synthesise feedback

Familiarity with social media

Education

Understanding of communications or marketing

Job description

**Role Purpose**you’ll be at the heart of the action—helping to create, share, and celebrate the stories that make TalkTalk special.**Main Responsibilities**Support the delivery of colleague and external communications, from drafting emails to posting on social media, whilst supporting stakeholder engagement in a variety of tasks including information requests and meeting preparation to ensure we maintain strong relationships with politicians and regulators.Maintain databases and distribution lists for communications. Assist with reporting, analytics, and admin tasks where necessaryLearn from experienced comms and engagement pros and grow your skills every day. **Knowledge**Understanding of communications, marketing, public relations, or a related field—gained through academic study, internships, or entry-level roles.Familiarity with colleague communications practices and channels such as intranets, newsletters, and social media. Basic knowledge of media monitoring and how to interpret coverage for internal reporting. **Skills**Excellent written and verbal communication skills, with the ability to tailor messaging for different audiences. Strong organisational skills, including managing multiple tasks, maintaining databases, and supporting reporting and analytics.Ability to gather and synthesise feedback, stories, and ideas from across the business.**Experience**Some practical experience in communications or marketing—such as university projects, internships, or entry-level roles. Experience using social media for professional or organisational purposes.Demonstrated ability to work in fast-paced environments and adapt to changing priorities.