Commercial Insurance Account Specialist - Hybrid

NFU Mutual Group; Metropolitan Borough of Solihull; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance provider seeks a Customer Account Handler in Solihull to support agents with insurance quotes, policy renewals, and claims administration. The ideal candidate will have a background in commercial insurance and excellent customer service skills. This role offers a salary up to £30,000, a 10% annual bonus, hybrid working, and comprehensive benefits including a contributory pension scheme and health plans. Join a team dedicated to customer focus and continuous professional development.

Benefits

Up to £30,000 salary

10% annual bonus

Contributory pension scheme

Health and wellbeing plan

Employee discounts on insurance policies

Unlimited access to Refer a Friend bonus scheme

Qualifications

• Recent experience in broking or underwriting.
• Knowledge of Property, Liability, CAR, Professional Indemnity, and Cyber insurance.
• Ability to manage deadlines.

Responsibilities

• Liaison with agents for quotes and policy renewals.
• Conducting claims administration.
• Support agents in providing insurance cover.

Skills

Customer service

Attention to detail

Teamwork

Self-motivation

Education

Knowledge of commercial insurance products

Job description

A leading insurance provider seeks a Customer Account Handler in Solihull to support agents with insurance quotes, policy renewals, and claims administration. The ideal candidate will have a background in commercial insurance and excellent customer service skills. This role offers a salary up to £30,000, a 10% annual bonus, hybrid working, and comprehensive benefits including a contributory pension scheme and health plans. Join a team dedicated to customer focus and continuous professional development.