Commercial Account Executive – Insurance Hay-on-Wye

NFU Mutual Group; Hay on Wye, Knighton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance provider in the UK is seeking a Commercial Account Executive in Hay-on-Wye. The role involves managing an existing client portfolio and providing tailored insurance solutions. The ideal candidate should excel in relationship building, possess excellent communication skills, and have a proactive approach to meeting client needs. Competitive salary and professional development opportunities offered.

Benefits

Competitive salary and benefits

Professional development opportunities

Collaboration and supportive work culture

Qualifications

• Ability to manage multiple priorities.
• Experience in the Insurance industry is desirable.
• Full UK driving license is necessary.

Responsibilities

• Develop and maintain relationships with customers.
• Act as point of contact for inquiries and policy changes.
• Conduct regular account reviews and site visits.
• Develop new opportunities through networking.
• Present appropriate insurance and financial solutions.
• Stay informed on industry trends and regulations.
• Maintain accurate records in CRM systems.
• Collaborate with internal teams for client support.

Skills

Relationship building

Ethical advice

Problem-solving

Communication skills

Self-motivation

Tools

Microsoft Office

CRM software

Job description

# Commercial Account Executive – InsuranceLocation: Hay-on-WyeJob reference: ANEE01845## The role**Commercial Account Executive – Insurance** **Salary: Competitive - depending on experience** **Full Time position** **Permanent Contract** **Location: Hay-on-Wye and Knighton Agency** **5 days per week, 35 hours** **Introduction to NFU Mutual** NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices. **About the Agency** As local agencies of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. **About the role:** We are seeking a people orientated Commercial Account Executive to join our growing team in the Hay and Knighton Agency. The ideal candidate will be responsible for managing a portfolio of existing customers and delivering tailored insurance solutions that meet the unique needs of our new and existing commercial customers. **Key Responsibilities** • Develop and maintain strong relationships with new and existing customers. • Act as the primary point of contact for client inquiries, policy changes and renewals. • Conduct regular account reviews and site visits to ensure customer needs are identified and appropriate advice and recommendations are made. • Prospect and develop new opportunities through networking, referrals, and targeted marketing efforts. • Identify client needs and present appropriate insurance products, risk management solutions and financial services. • Stay informed on industry trends, regulations, and market developments relevant to agricultural and commercial insurance. • Maintain accurate records in CRM systems and prepare reports on account activity and pipeline forecasts. • Collaborate with internal teams including claims, underwriting, and customer service to ensure seamless client support. **About you:** • Ability to build long-term relationships with business owners. • Have an ethical approach to advice and recommendations. • Experience working within the Insurance industry desirable. • Understanding of insurance products relevant to farming and commercial businesses. • Excellent verbal and written communication skills with a proactive approach to problem-solving. • Self-motivated with the ability to work independently and manage multiple priorities. • Proficient in Microsoft Office and CRM software • Full UK driving license.## What We Offer• Competitive salary and benefits package, retirement plans, and paid time off. • Opportunities for professional and career development • Extended sickness cover. • A collaborative and supportive work culture that values diversity and inclusion. Please apply in writing with CV and covering letter to: Mark Simpson, Senior Agent at mark\[e-mail] **Closing date for all applications: 30th of January 2026.** **Please note you will be employed by Mark Simpson & Sioned Davies, Agents of the Hay-on-Wye and Knighton Agency of NFU Mutual and not NFU Mutual directly.**Whatever your role, as a key member of your agency team, you’ll enjoy the chance to develop your insurance industry knowledge and skills and build a rewarding career. For most roles you won’t necessarily need an insurance background. It’s more about your personal qualities – your ability to learn quickly, develop strong working relationships with a range of different people and give customers excellent service, with trusted advice and products.Bring these qualities and you’ll be supported with a full range of training and development opportunities so you can build the career you want. These include the chance to gain an apprenticeship, as well as support to study for professional qualifications and full training in all aspects of the insurance industry.