Cluster Sales Manager

Malmaison Hotel du Vin; Newcastle upon Tyne; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prominent hospitality group in Newcastle is seeking a motivated Cluster Sales Manager to lead the sales and marketing strategy for their hotels. The ideal candidate will have excellent communication skills and experience in hospitality sales. Responsibilities include developing marketing plans and pursuing new revenue opportunities while managing relationships with clients. This full-time role offers competitive salary and extensive benefits including discounted rates and health plans.

Benefits

Competitive salary

Heavily discounted staff room rates (£65 per night)

Discounted friends and family rate (50% off best rate)

35% off dining at Brasseries and Bistros

Fully funded apprenticeship programmes

High street discounts

Cycle-to-work scheme

Healthcare cash plans

Referral scheme (up to £1,500)

Uniform provided

Complimentary stays on anniversaries

Employee Assistance Programme

Qualifications

• Self-starter with strong organisational skills.
• Excellent verbal and written communication skills.
• Experience in a similar role within the hospitality industry is beneficial.

Responsibilities

• Develop and implement the Hotels Sales and Marketing plan.
• Manage the inquiry process and ensure effective training and communication.
• Identify and pursue new revenue opportunities.

Skills

Strong organisational skills

Excellent verbal and written communication skills

Experience in hospitality sales processes

Job description

Cluster Sales Manager – Malmaison & Hotel Du Vin, Newcastle

We are looking for a motivated and experienced Cluster Sales Manager to lead the sales and marketing strategy for Malmaison and Hotel Du Vin in Newcastle. The successful candidate will report to the General Managers and the Regional Director of Sales and will be responsible for maximizing revenue across both properties while driving growth and cross‑selling opportunities.

Responsibilities

• Develop and implement the Hotels Sales and Marketing plan.
• Manage the inquiry process and ensure effective training and communication across the two hotels.
• Build and maintain strong relationships with guests and corporate clients.
• Identify and pursue new revenue opportunities and cross‑sell between the properties.
• Prioritise and manage tasks to completion, maintaining high efficiency.
• Present to senior decision makers and confidently represent both brands.

Qualifications

• Self‑starter with strong organisational skills.
• Excellent verbal and written communication skills.
• Experience in a similar role within the hospitality industry is beneficial.
• Working knowledge of the hotel industry and its sales processes.

Benefits

• Competitive salary and 45 working hours per week.
• Permanent contract.
• Heavily discounted staff room rates (£65 per night).
  Discounted friends and family rate (50% off best rate).
  35% off dining at Brasseries and Bistros.
  Fully funded apprenticeship programmes.
  High street discounts on a range of shops, experiences and holidays.
  Cycle‑to‑work scheme (save up to 40%).
  Healthcare cash plans (dental, optical, medical).
  Referral scheme (up to £1,500).
  Uniform provided.
  Wellness & national campaign days calendar (e.g., pay‑day lunches, mental health awareness week).
  Instant access to pay via Wagestream.
  Complimentary stays on 1st, 3rd and 5th anniversaries (bed & breakfast).
  Support for Brain Charity (neurological conditions).
  Employee Assistance Programme (free, confidential advice 24/7).

Probationary Period Benefits

• Private medical healthcare.
• Bonus plan based on clear KPI’s.
• Critical illness cover.
• Life assurance.

Sustainability Goals

• 100% electricity from renewable sources (primarily wind).
  Recycle ≥70% of waste at all hotels. The Sustainability Council oversees year‑round projects.
  Use chemical‑free cleaning in bedrooms and public areas and an enzyme‑based eco‑friendly system in kitchens.
  Voluntary work for sustainability charities 2 days per year on full pay.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Sales and Business Development
• Hospitality

Apply now to join a dynamic team that champions innovation and service excellence. We are an equal opportunities employer; all suitably qualified candidates are encouraged to apply.