Cluster Sales Manager

Malmaison Hotel du Vin; Cheltenham; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading hotel group is hiring a Cluster Sales Manager in Cheltenham. The successful applicant will drive sales initiatives across multiple hotels, manage the sales pipeline, and develop key client relationships. Essential skills include excellent communication and organizational abilities, along with experience in similar positions. This role offers numerous benefits including discounted room rates, wellness initiatives, and exciting career development opportunities.

Benefits

Heavily discounted Staff Room Rates

Referral schemes that pay for getting friends jobs

Private Medical Healthcare

Bonus Plan based on clear KPIs

Life Assurance

Qualifications

• Experience in a similar role beneficial.
• Working knowledge of the Hotel industry preferred.
• Confidence in presenting to senior decision makers.

Responsibilities

• Drive Hotel Commercial Action Plans.
• Manage and lead the enquiry process.
• Develop strong relationships with key clients.

Skills

Strong relationship management

Sales pipeline management

Excellent communication skills

Self-starter

Job description

About The Role

Job title: Cluster Sales Manager, Malmaison & Hotel Du Vin, Cheltenham

Location

Opened 2007 – 49 Bedrooms – 120‑seater Bistro & Bar – 3 Private Event Spaces seating up to 50 – Regency architecture – beautifully manicured gardens – close to the town's fashionable shopping street, The Promenade in the chic Montpellier district.

Responsibilities

As Cluster Sales Manager across both hotels, you will drive the Hotel Commercial Action Plans. Reporting into the Regional Director of Sales and the Cluster General Manager, you will ensure that both brands are represented in the local market and national arena whilst actively looking for new opportunities and cross‑selling all hotels within Mal / HdV.

You will manage and lead the enquiry process and drive the sales pipeline in all segments of the business from corporate groups to Food and Beverage activations, working closely with our meetings events team and the wider commercial teams across the estate. You will head up our new sales incentive programme for your hotel teams, working to ensure a sales culture is alive in the business and that communication within the departments and across the two hotels is implemented with maximum efficiency. Most importantly, you will develop strong relationships with key clients and our guests within the hotels.

You will be a self‑starter, organised and able to prioritise actions whilst managing tasks through to completion. Excellent communication skills in both verbal and oral are essential, as is confidence in presenting to senior decision makers in other businesses.

Qualifications

Experience in a similar role would be beneficial, as would a working knowledge of the Hotel industry. You possess the skills to develop strong relationships with your key clients and guests.

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays and much more.
• Cycle to Work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1,500 for getting friends jobs.
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar encouraging activities such as Payday Lunches/Treats, National Popcorn Day, Mental Health Awareness Week and more.
• We work with Wagestream giving instant access to your pay as it’s earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’ve already earned, learn easy tips to manage your money better and save directly from your salary.
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• We are proud sponsors of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance, confidential advice available 24/7 to you and your family.

Probationary Perks

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPI’s
• Critical Illness Cover
• Life Assurance

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from wind farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone focusing on waste we produce and is championed by our Sustainability Council who work on projects year round.
• We have moved to a chemical‑free cleaning system in our bedrooms and public areas and an enzyme‑based eco‑friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

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