Assistant Meeting and Events Operations Manager

Malmaison Hotel du Vin; Bristol; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A prominent hotel chain in Bristol is looking for an Assistant Meeting & Events Operations Manager to oversee events and ensure all guests' needs are met. The ideal candidate will have experience in customer service and event planning. This hands-on role involves working closely with team members to build relationships and deliver memorable experiences for guests. The position offers competitive pay and a variety of employee benefits including discounted hotel stays and health plans.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining

Fully funded Apprenticeship programmes

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Complimentary anniversary stays

Employee Assistance Programme

Qualifications

• Experience in a similar role is beneficial.
• Strong interpersonal skills are essential.
• Ability to lead and motivate a team.

Responsibilities

• Oversee meetings and events taking place in the property.
• Build relationships to cultivate repeat business.
• Responsible for ensuring all events run smoothly.

Skills

Customer service

Event planning

Team leadership

Communication

Job description

Overview

Type of Contract: Permanent.

About the Location: Purchased 2015, 78 Bedrooms, 91-seater restaurant overlooking the terrace and bridge, spacious pub and terrace, 3 Private Event Spaces - seating up to 144. Boasting panoramic views of the Suspension Bridge and Gorge, in Clifton Village’s Georgian setting with Bristol’s cultural heritage and creative spirit.

About The Role

Assistant Meeting & Events Operations Manager, Hotel du Vin

Rate of Pay / Hours: OTE of up to £13.70 per hour including Tronc and Retention Bonus

Location: Avon Gorge Bristol

It’s all in the detail. From a meeting for 6 guests to a 100-cover wedding it’s all in the detail and you make it happen. We create memories that our guests never forget. At Hotel du Vin we always go above and beyond the expectations and as Asst M&E Operations Manager you will be the face of the business. Taking charge of the conference area you will be overseeing any Meeting and Events taking place in the property, building relationships in order to cultivate repeat business and all guests needs are met throughout the day. Experience in a similar role is beneficial but a smile and personality is an absolute must. As part of this role, you will be working closely with the Front Office Manager and Bar and Bistro Manager as well as conducting Duty Manager responsibilities. This is a hands-on role leading the events team and ensuring all meetings, events and weddings run smoothly.

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £40 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• Wagestream access to earned wages
• Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• Support for The Brain Charity
• Employee Assistance Programme – free, confidential advice available 24/7

Plus on completing your probationary period you will be provided with:

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPI’s
• Critical Illness cover
• Life Assurance

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels, championed by our Sustainability Council
• We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens
• Volunteer to work for sustainable charities 2 days per year on full pay

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.

Apply

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