Clinical Support Worker

Esht; Eastbourne; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare provider in Eastbourne is seeking a Clinical Support Worker for the Accident and Emergency Department. This full-time position will involve caring for diverse patient groups in a fast-paced environment and requires effective communication and teamwork skills. Candidates should have GCSE English and Maths or be willing to earn their Care Certificate. The role offers comprehensive training and career development opportunities. Join us in delivering outstanding healthcare services and making a real difference in patients' lives.

Benefits

Access to NHS pension scheme

Onsite nurseries

Staff development opportunities

Qualifications

• Hospital experience is desirable but not essential.
• Must be able to work as part of a team and use own initiative.
• Required to undertake clinical tasks like cannulation and wound care.

Responsibilities

• Care for different groups of patients in various settings.
• Contribute to a friendly team environment.
• Participate in mentorship and training processes.

Skills

Good communication skills

Ability to undertake vital observations

Digital skills

Ability to work under instruction

Education

GCSE English and Maths grade C or 4

Care Certificate (or willingness to work towards)

Education and training to NVQ level 3

Job description

Extreme and sustained operational pressures

In light of extreme and sustained operational pressures both in our emergency departments and across our wards, we have declared a business continuity incident at Eastbourne DGH to ensure the safety and continuity of our services. See here for more details.

Clinical Support Worker – Accident and Emergency Dept - EDGH

NHS AfC: Band 3

Main area Clinical Support Worker – Band 3 Accident and Emergency Dept - EDGH Grade NHS AfC: Band 3 Contract Permanent: Internal Rotation Hours Full time - 37.5 hours per week (Internal Rotation) Job ref 374-LL0116-A

Site Eastbourne DGH Town Eastbourne Salary £24,937 - £26,598 per annum, pro rata Salary period Yearly Closing 28/01/2026 23:59

We are proud to provide ‘Outstanding’ care and be a great place to work.

East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.

We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex.

Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.

The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’. Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.

Job overview

We are keen to attract Clinical Support Workers who are looking for a fast‑paced and ever‑changing environment. Our Emergency Departments are extremely busy; you will care for different groups of patients in Majors, Minors, Resus, Triage and the Clinical Decision Unit (CDU). We pride ourselves on having an integrated friendly and welcoming team.

We are looking for Clinical Support Workers who have hospital experience, this is desirable but not essential. A minimum of GCSE English and Maths grade C or 4 or Functional skills for English/Maths, Care Certificate and or NVQ2 in health and social care or the equivalent or the willingness to work towards this. Your role will be varied but might include insertion/removal of cannula, venepuncture, wound assessment and simple dressings, toileting, giving basic nursing care, undertaking ECGs and observations etc. Training and a period of supervision and supernumerary time will be given on induction.

Some of our CSW’s go on to further develop and undertake the Trainee Nursing Associate (TNA) programme to qualify as a Registered Nursing Associate (RNA). We have a Practice Educator within the Emergency Department who will support your learning to develop within the role of the CSW and beyond. We run regular training days for your development and you will be allocated to a team led by one of the Department’s Matrons.

You must be able to work as part of a team, use your own initiative with effective interpersonal and communication skills, contributing fully as a member of the multi‑disciplinary team. We will provide a supportive atmosphere, mentorship and clinical supervision on the unit and are committed to the professional development of all staff. Teamwork is an integral part of this unit with all staff enabled and empowered to make a real difference for their patients.

Main duties of the job

Our Emergency Departments are extremely busy; you’ll be exposed to caring for different groups of patients in Majors, Minors, Resus, Triage, Paediatrics and in the Clinical Decision Unit. We pride ourselves on having an integrated friendly and welcoming team.

You must be able to work as part of a team, use your own initiative with effective interpersonal and communication skills, contributing fully as a member of the multi‑disciplinary team. We will provide a supportive atmosphere, mentorship and clinical supervision on the unit and are committed to the professional development of all staff. Teamwork is an integral part of this unit with all staff enabled and empowered to make a real difference for their patients.

Working for our organisation

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto‑enrolment to our Temporary Workforce Service, access to onsite nurseries, staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Detailed job description and main responsibilities

Please refer to the job description attached.

Person specification

Qualifications / Training

• GCSE English and Maths grade C or 4 or Functional skills for English/Maths
• Care Certificate (or willing to work towards)
• 5 GCSE grade 4 or C and above or equivalent
• Evidence of mandatory and statutory essential training skills, for example, Basic Life Support, manual handling, infection control, fire etc
• Education and training to NVQ level 3/Work based diploma or equivalent

Skills / Knowledge / Abilities

• Ability to work under instruction from a Registered Professional without direct supervision and support
• Digital Skills, use of systems and ability to use physiological recording equipment and record findings
• Good communication skills and ability to document care episode or event on digital systems or written
• Ability to undertake vital observations and recognise any concerns that require escalation to a registered professional
• Evidence of development of knowledge and skills relevant to role
• Training and competence in clinical tasks relevant to role ie. Cannulation, wound care, ECG

Other

• Able to manage the physical and emotional demands of the role, including moving and handling of patients, able to concentrate to provide clinical care
• Full driving licence and access to a vehicle (for domiciliary community role)

Experience

• Relevant experience of working in Health or Social Care Environment delivering personal care or health care experience gained through an education programme
• Relevant experience working in the NHS

Patients come first at East Sussex Healthcare NHS Trust.

Our vision is to be:

• The healthcare provider of first choice for the people of East Sussex.

Our mission is to:

• Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.

Our strategic objectives are to:

• Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
• Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients’ experiences.
• Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.

Our aims are that all services delivered by the Trust are:

• Safe
• Effective
• Caring
• Responsive
• Well led

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.