Clinical Administrator

Annafreud; Greater London; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A leading mental health charity is seeking a Clinical Administrator to support their early-intervention mental health services in Ealing. The role involves managing referrals, liaising with multi-agency partners, and maintaining service data. Candidates should be organised and collaborative, with experience in a busy office setting. Enjoy flexible working hours and contributing to meaningful community wellbeing initiatives. Join a diverse team making a real impact in mental health for children and families.

Benefits

6% contributory pension scheme

Flexible working hours

Qualifications

• Experience working in a busy office setting, ideally within health, education, or voluntary sector.
• Strong record-keeping and data collation skills.
• Ability to build effective working relationships with families and clinicians.

Responsibilities

• Provide essential administrative support to early-intervention mental health services.
• Manage referrals, appointments for families and professionals.
• Maintain accurate service data and produce reports.

Skills

Organised

Collaborative

Advanced IT skills

Administrative skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Microsoft PowerPoint

Job description

Location: London / Remote
Application Deadline: Wednesday, January 7, 2026, 12:00 PM
Positions Available: 1
Vacancy Type: Permanent/Full Time
Working Hours: Full-time, 35 hours per week (Monday to Friday, 09:00-17:00). Flexible working is possible.
Salary: £27,040 FTE per annum, plus 6% contributory pension scheme.
Job Documents: Job Pack, Job Profile document.

Clinical Administrator

Ready to make a difference as a Clinical Administrator? We’d love to hear from you.

Anna Freud is seeking a Clinical Administrator to join our world‑leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and families. More information about Anna Freud is available on our website: www.annafreud.org/about/.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits and you can view them all.

In addition to our benefits, working as the Clinical Administrator puts you at the heart of a new community wellbeing service in Ealing, giving you hands‑on experience supporting children, families and schools while developing in evidence‑based mental health approaches. You’ll work closely with a multidisciplinary team, build strong professional networks and see the real impact of your contribution. The hybrid set‑up offers the best of both worlds with meaningful, relationship‑based work on site, paired with focused flexibility when working from home.

What you’ll do

In this role, you’ll provide essential administrative support to a new early‑intervention mental health service in Ealing, helping clinicians, families, schools and partner agencies work smoothly together to support children and young people.

• Managing referrals, enquiries and appointment coordination for families, schools and professionals
• Liaising with multi‑agency partners and supporting the delivery of workshops, consultations and community interventions
• Maintaining accurate service data, producing reports and ensuring records are kept up to date
• Handling day‑to‑day team administration, including correspondence, meeting support and general operational tasks
• Representing the service at internal and external meetings and working in line with safeguarding, EDI and organisational policies

What you’ll bring

You’ll be well suited to this role if you’re organised, collaborative and able to work effectively in a busy multidisciplinary setting, supporting services that work directly with children, young people and families.

• Experience working in a busy office setting, ideally within a health, education or voluntary‑sector service
• Strong administrative skills, including accurate record‑keeping, data collation and producing reports
• Ability to build effective working relationships with families, clinicians and multi‑agency partners
• Advanced IT skills across Microsoft Word, Excel, Outlook, Teams and PowerPoint
• Confidence managing sensitive information, prioritising competing deadlines and working both independently and collaboratively

Key details

Hours: Full‑time, 35 hours per week (Monday to Friday, 09:00-17:00). Flexible working is possible.

Salary: £27,040 FTE per annum, plus 6% contributory pension scheme.

Location: Ealing Community sites (Greenford Service Centre, Oldfield Lane South, Greenford UB6 9LB) and occasionally at the Anna Freud office, 4-8 Rodney Street, London N1 9JH. There will also be some remote working.

Contract type: Permanent.

Next steps

Closing date for applications: midday (12pm), Wednesday, 7 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: Shortlisted applicants will be notified no later than Tuesday, 13 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: Will be held in‑person or remotely on Friday 15 January 2026.

How to apply: Click the 'apply now' button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email [e-mail] with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post‑job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.