Clinical Administrative Assistant - Enfield

Rural Health Group, Inc.; Enfield; On-site; GBP 22,000 - 31,000; Full time

Job summary

A leading community health center is seeking a Clinical Administrative Assistant for a full-time role at their Enfield clinic. The position involves managing patient records and communications, ensuring excellent customer service, and supporting medical staff. Candidates should have a high school diploma with excellent organizational and communication skills, and familiarity with office technology.

Qualifications

• Experience in an outpatient medical office preferred.
• Bilingual (English/Spanish) is a plus.
• Ability to learn electronic health record systems.

Responsibilities

• Answering phones and managing documents.
• Conducting pre-visit planning and analyzing quality metrics.
• Providing relief for front desk staff as needed.

Skills

Excellent organizational skills

Telephone skills

Communication skills

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Rural Health Group, a multi-location Community Health Center in northeastern North Carolina, is seeking a Clinical Administrative Assistant for a full-time position at our clinic in Enfield, NC.

Key responsibilities include answering phones and managing documents—scanning, filing, etc. of forms and records. The role involves timely data entry in RHG and NC systems; excellent computer skills and typing ability are essential. Excellent customer service and a team-oriented approach to care are also crucial. Hours are generally Monday-Friday, 8:00 am - 5:00/5:30 pm.

The successful candidate must demonstrate the Rural Health Group Core Competencies, which include:

1. Good Judgment
2. Communication/Customer Service/Teamwork
3. Passion
4. Honesty
5. Responsibility
6. Job-Specific Skill Set

Responsibilities

• Analyzing quality metrics and conducting pre-visit planning
• Making, tracking, and following up on referrals
• Assisting with patient tracking and recalls
• Managing documents, including daily scanning
• Ordering medical and office supplies
• Providing relief for front desk staff as needed

Requirements

• High school diploma or GED
• Preferred outpatient medical office experience
• Excellent organizational, telephone, and communication skills
• Ability to work well with the public and provide excellent customer service
• Ability to multi-task and work efficiently in a potentially stressful environment
• Ability to understand and follow detailed written or oral instructions
• Good judgment in responsibilities
• Ability to establish and maintain professional relationships with patients, providers, coworkers, and superiors
• Knowledge of modern office equipment and Microsoft Office software
• Ability to quickly learn electronic health record/medical practice management systems (scheduling, registration, data entry, etc.)
• Bilingual (English/Spanish) is a plus; applicants may be required to take a language assessment if serving in a translating capacity

EOE. Federal and State Criminal Background Checks and Drug Screen are required for all positions. Influenza vaccination is also a condition of employment.

E-Verify Notice: New hires must complete an I-9 form and present documentation of identity and employment eligibility in the United States.