Climbing Gym Crew Member — Bristol (Evenings/Weekends)

The Climbing Hangar; Bristol; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading climbing facility in Bristol is seeking an energetic and community-minded Crew Member. The role involves exceptional customer service, coaching new climbers, and supporting café operations. Candidates should possess a passion for climbing, with previous customer service experience being essential. The position is flexible, requiring evening and weekend shifts, and includes opportunities for professional development and other perks such as free climbing for staff and discounts. The role provides a unique chance to be part of a vibrant and supportive team culture.

Benefits

Free climbing for you and one guest

Long service recognition

Employee Referral Scheme

Employee Assistance Programme

Training & Development Opportunities

Discounted gear from retail

Partner discounts from climbing gear brands

Qualifications

• Passion for climbing and helping others.
• Previous customer service or hospitality experience.
• Barista experience is a bonus.

Responsibilities

• Provide exceptional customer service to enhance the guest experience.
• Ensure health and safety standards throughout the facility.
• Coach new climbers and assist during climbing sessions.
• Support café operations including barista duties and food preparation.
• Collaborate with team members for smooth event operations.

Skills

Customer service

Coaching

Teamwork

Flexibility

Education

Enhanced Child DBS certificate

Job description

A leading climbing facility in Bristol is seeking an energetic and community-minded Crew Member. The role involves exceptional customer service, coaching new climbers, and supporting café operations. Candidates should possess a passion for climbing, with previous customer service experience being essential. The position is flexible, requiring evening and weekend shifts, and includes opportunities for professional development and other perks such as free climbing for staff and discounts. The role provides a unique chance to be part of a vibrant and supportive team culture.