Client Success Manager — Growth & Renewals

Dubizzle Limited; Colchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A technology company focusing on worker safety is seeking a Client Success Manager in Colchester, UK. The role involves managing customer relationships, driving retention, and ensuring clients derive value from products. Candidates should have fluency in French and English, proven experience in B2B sales, and excellent communication skills. This position allows for travel of up to 25% and offers a dynamic work environment focused on safety and innovation.

Qualifications

• Proven experience managing customer relationships.
• Minimum 3 years of B2B sales or account management.
• Ability to travel up to 25%.

Responsibilities

• Renew customer service contracts through distribution networks.
• Manage account renewal negotiations and quotations.
• Establish relationships with key personnel in customer accounts.
• Drive growth opportunities inside accounts.

Skills

Fluency in French and English

Excellent customer service skills

Clear communication

Interpersonal skills

Education

Post-secondary degree in business or marketing

Tools

MS Excel

ERP application

CRM application

MS Office

Job description

A technology company focusing on worker safety is seeking a Client Success Manager in Colchester, UK. The role involves managing customer relationships, driving retention, and ensuring clients derive value from products. Candidates should have fluency in French and English, proven experience in B2B sales, and excellent communication skills. This position allows for travel of up to 25% and offers a dynamic work environment focused on safety and innovation.