Client AI Learning Manager

Linklaters; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global law firm in London is seeking a Client AI Learning Manager to spearhead the development of AI training programmes for clients. This role involves designing engaging learning experiences, working closely with business development teams, and monitoring AI technology trends. The ideal candidate will possess proven training experience and excellent communication skills, along with a university degree. Hybrid working options are available.

Benefits

Private Medical Insurance

Free in-house fitness centre

Pension and flexible savings options

Electric car and cycle to work schemes

Additional holiday/birthday leave

Qualifications

• Proven experience in designing and delivering training, both virtually and in person.
• Ability to manage multiple workstreams and stakeholders.
• Strong written and verbal communication skills.

Responsibilities

• Design, develop, and deliver AI learning programmes tailored to clients.
• Translate complex AI concepts into practical learning experiences.
• Monitor developments in AI and collaborate to create new client workshops.

Skills

Training design and delivery

Project management

Stakeholder engagement

Knowledge of AI technology

Excellent communication

Education

University degree or equivalent qualification

Job description

Client AI Learning Manager- 12 month FTC page is loaded## Client AI Learning Manager- 12 month FTClocations: Londonposted on: Posted Todayjob requisition id: R00014571Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices.Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.**About the role:**We are seeking an exceptional Client AI Learning Manager to lead and grow our ‘value‑add’ AI learning offering for clients.This is a unique opportunity to sit at the intersection of client development, cutting‑edge AI and legal innovation, designing and delivering AI training that genuinely strengthens client relationships and supports our strategic growth.You will work closely with our Client Knowledge & Learning (K&L) team, the wider Business Development & Marketing (BDM) function, our GenAI programme and clients globally to research, design and deliver a suite of AI learning programmes that are practical, engaging and industry‑relevant.**Your main responsibilities will include:*** Design, develop and deliver comprehensive AI learning programmes tailored to clients’ needs, sectors and levels of technical sophistication, delivered both virtually and in person (including some global travel).* Translate complex AI concepts, trends and use cases into practical, accessible learning experiences for legal and business stakeholders.* Monitor developments in AI technology, organisational governance and strategic deployment, and collaborate with the firm’s GenAI programme, Technology and Data Science teams to create new client workshops and learning offerings.* Work with the Client Strategy team to identify and realise opportunities to deepen individual client relationships through AI learning.* Promote Linklaters’ AI training capability in pitches, panel reviews and other client development activities.* Raise the profile of the client AI training offering with internal stakeholders, including BDM colleagues and partners/senior lawyers.* Monitor and assess the impact of AI training on client experience, relationship strength and business development outcomes, and refine programmes accordingly.**We are ideally looking for:*** Strong, proven experience in designing and delivering compelling training, both in person and virtually.* A track record of building credibility with senior stakeholders, internally and with clients, ideally across different cultures and industries.* Solid project management skills, with the ability to manage multiple workstreams and stakeholders.* Experience working with or advising on AI, legal technology or wider digital transformation initiatives.* A university degree or equivalent professional qualification.* You will also demonstrate:* A client‑centric mindset and a commitment to delivering outstanding service.* Thorough knowledge of AI technology and trends, and an ability to stay ahead of developments.* Strong written and verbal communication skills, with the ability to contribute to pitching materials and panel review submissions.* Genuine enthusiasm for innovation and for the potential of AI to transform legal services.**This role is based at the Linklaters London office with a hybrid working model available.****Our benefits:**Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:**Health & Wellbeing*** Private Medical Insurance* Free in-house fitness centre and subsidised health club memberships* Free onsite GP service and periodic health assessments**Finance*** Pension and flexible savings options* Income protection and life assurance* Mortgage advice and will-writing services**Family & Lifestyle*** Electric car and cycle to work schemes* Emergency family care* Additional holiday/birthday leave* Maternity/paternity/shared parental leave* Travel insurance and season ticket loan* Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality Network, With Pride, or Social Mobility Networks)**If you think this role would suit you, please click apply below. We look forward to hearing from** **Technical Skills**This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.**Application Policy**Applications and CVs (direct or via agency) are **only** accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and **not** the partners, practices or stakeholders ([e-mail] for **legal roles**[e-mail] for **business team roles**).**This is the place where talent meets opportunity and where passion meets purpose.**At Linklaters, the work we do means carving a path through unexplored territory, working on complex legal matters, across jurisdictions and borders and providing outstanding service and confidence to our clients.Having the vision to see things differently and the determination to deliver excellence, every time. That’s what makes us who we are. You can see your true potential connecting with dynamic colleagues all over the world, united by purpose and shared values and working together as one inclusive, collaborative team.With second to none training and support, this is the place where you meet your future.**This is Linklaters.**In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers. Your offer will be subject to the successful completion of these checks which will be initiated following your consent.As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to everyone who comes into contact with us. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate.Selection decisions, and the reasons for those decisions, are recorded at each stage of the selection process. Selection criteria and, where appropriate, technical skills tests are in place to measure an individual’s ability for the safe and effective performance of a job. Those involved in recruitment and selection decisions and processes are also provided with guidance on diversity issues. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance. Specific experience requirements advertised