Cleaner (Norwich Market)

Norwich City Services Limited; Norwich; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local service provider is seeking a Cleaner to join their team in Norwich. The role involves routine and non-routine cleaning tasks in a fast-paced environment, ensuring high cleanliness standards and team communication. Excellent communication skills and attention to detail are essential. Previous cleaning experience is preferred. This part-time role offers 6 hours per week with a strong focus on safety and reliability.

Benefits

Living Wage Employer

Cycle-to-Walk Scheme

Employee Assistance Support

25 days annual leave

Qualifications

• Previous experience in a similar cleaning role.
• Able to understand verbal and written instructions.
• Good time-keeping and consistent attendance.

Responsibilities

• Carry out routine and non-routine cleaning tasks.
• Ensure the safe use of cleaning equipment and chemicals.
• Communicate with the management team about concerns.

Skills

Excellent communication

Attention to detail

Ability to work independently

Teamwork

Job description

We have an exciting opportunity for a Cleaner (Norwich market toilets) to join the Norwich City Services Limited (NCSL) team for 6 hours per week (Sunday 10am-4pm). If you are highly organised, detail‑oriented, and thrive in a fast‑paced environment, we would love to hear from you.

About the Role

This role involves carrying out both routine and non‑routine cleaning tasks in line with scheduled work and cleaning specifications. The postholder will be responsible for the safe and effective use of cleaning equipment, chemicals, and products, following all training provided. A strong focus on safety is essential, ensuring that personal conduct does not put colleagues, customers, or the public at risk. The role requires delivering a high‑quality cleaning service, adhering to cleaning schedules and deadlines, and completing all necessary paperwork, including daily vehicle defect logbooks. Clear communication with the management team is expected to report any concerns, issues, or faults. The postholder will also be required to operate various cleaning machinery, such as buffers, carpet machines, and ride‑on scrubber dryers, and perform any other duties as needed to support the service.

The ideal candidate will have previous experience in a similar cleaning role and demonstrate a high standard of customer service. They must be an excellent communicator, capable of understanding both verbal and written instructions, and able to work effectively both independently and as part of a team. Strong attention to detail, reliability, good time‑keeping, and consistent attendance are essential qualities. The ability to follow Health and Safety instructions is crucial, with knowledge of Health and Safety requirements considered desirable. BICSc training or qualifications would also be advantageous.

Why Choose Us?

• Living Wage Employer
• Cycle-to-Walk Scheme
• Supportive and inclusive environment and culture
• Employee Assistant Support and Occupational Health
• Commitment to learning and development
• 25 days annual leave, rising by a day each year until 30 days is reached. Plus 8 bank holidays and a Christmas shut down period.

Closing Date: 20th November 2025 – please note this vacancy may close earlier if a high number of applications have been received. Please note if you have not heard from us within 2 weeks of the closing date, your application has been unsuccessful.

Requirements

Excellent communicator, able to understand verbal and written instructions.

Able to work as part of a team or alone.

Excellent attention to detail.

About the Company

Responsible for key operational delivery and maintenance of Norwich city's streets, parks and properties by utilising all of the services that our environmental and building repairs teams have to offer.

We locally employ over 300 people with plans of continuous growth, aligned with high aspirations of excellent service delivery. Additionally, we also cater for various private businesses and residents across the city.

NCSL's mission is to deliver efficient and effective environmental and building maintenance services, always putting the customer first, protecting the quality of the environment while embracing our company values and behaviours to enhance the lives of the Norwich community.

Our aim is to create a more inclusive environment that truly balances purpose and culture; one that considers the impact of their decisions on the community and employees. We are passionate about the services we deliver and strive to have a work setting where our company values of accountability, respect and equality are at our core.