Claims Administrator

Edinburgh City Football Club Limited.; Stirling; On-site; GBP 27,000 - 29,000; Full time

Job summary

A local football club in Stirling is seeking a Claims Administrator to manage property claims and provide excellent support to clients. This full-time position offers a competitive salary ranging from £27,000 to £29,000, depending on experience. Candidates should have a background in insurance or claims handling, excellent communication skills, and proficiency in Microsoft Word and Excel. Join a supportive team and enjoy opportunities for career growth and development.

Benefits

Competitive salary package

Opportunities for career growth

Pension scheme

Great work-life balance

On-site parking

Qualifications

• Background in insurance or claims handling is essential.
• Excellent written and verbal communication skills are required.
• Strong proficiency with Microsoft packages, especially Word and Excel.

Responsibilities

• Manage and resolve property claims including fire, water, and storm damage.
• Organise and review important documents, such as repair estimates.
• Communicate with clients to provide updates and information.

Skills

Insurance or claims handling background

Excellent written and verbal communication skills

Strong proficiency in Microsoft Word

Strong proficiency in Microsoft Excel

Meticulous attention to detail

Great organisational skills

Ability to collaborate in a team

Job description

Job Role: Claims Administrator

Location: Stirling

Hours: Monday to Thursday, 9:00am - 4:30pm, and an early finish at 3:30pm on Fridays.

Contract Type: Permanent, Full-time

Salary: 27-29k (Depending on experience)

Join a Leading Team as a Claims Administrator!

Are you detail-oriented, highly organised, and passionate about delivering exceptional service? Our client is seeking a dedicated Claims Administrator to become an integral part of their administrative team. In this role, you'll manage claims efficiently, ensure accuracy, and provide outstanding support to both internal teams and customers. If you thrive in a fast-paced environment and enjoy problem-solving, this is the perfect opportunity to showcase your skills and build a rewarding career.

Key Responsibilities:

• Efficiently manage and resolve property claims including fire, water and storm damage.
• Organise and review important documents, such as repair estimates, damage reports, and photographic evidence.
• Communicate with clients to provide updates and information on their claims and the company’s processes.
• Answer any incoming call effectively.
• Be the first point of contact for clients, answering any incoming calls and managing the team inbox, responding to any client queries.
• Coordinate with suppliers and contractors to ensure repairs are scheduled and carried out in a timely manner.
• Uphold compliance by ensuring all claims comply with company policies and regulatory standards.
• Meticulously update and maintain client records and keep details reports on all claim’s activities and outcomes.

What We're Looking For:

• A background in insurance or claims handling is essential.
• Excellent written and verbal communication skills.
• Strong proficiency with Microsoft packages, especially Word and Excel.
• Meticulous attention to detail and great organisational skills.
• The ability to collaborate well in a team while also being able to work independently when needed.

Our client offers a competitive salary package, opportunities for career growth and development, a pension scheme, and a great work-life balance. The office is conveniently located with on-site parking and accessible by bus.

This is an immediately available permanent role with comprehensive handover and supportive training provided. If you are looking for a new challenge and believe you have what it takes to excel in this role, apply today!

Contact

To find out more please contact Victoria McEwan at (phone number removed) or email (url removed).

Equal Opportunity Employer

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