Checkout Service Team Leader – Drive Excellence

Morrisons; Farnborough; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading UK supermarket chain is seeking a Checkout Team Leader who will be the driving force behind the Checkout team. This role involves leading a team to deliver excellent service, ensuring compliance with policies, and managing operational effectiveness. The ideal candidate will have experience in team development and strong operational knowledge, making an impact in a busy retail environment. This position offers competitive benefits and opportunities for career progression.

Benefits

Fully flexible shift patterns

Six weeks holiday

15% discount in stores

Career progression opportunities

Healthcare/Well-being benefits

Competitive pension and life assurance

Qualifications

• Ability to build and maintain effective relationships.
• Experience in developing and leading teams, coaching to build competence and confidence.
• Strong operational and technical knowledge of the Service department.

Responsibilities

• Lead Checkout team and support colleagues.
• Deliver outstanding service to all customers.
• Ensure compliance with policies and procedures.
• Manage front end departments including customer service desk.

Skills

Ability to build and maintain effective relationships

Experience in developing and leading teams

Strong operational and technical knowledge of the Service department

Planning and organisation

Deadline management

Job description

A leading UK supermarket chain is seeking a Checkout Team Leader who will be the driving force behind the Checkout team. This role involves leading a team to deliver excellent service, ensuring compliance with policies, and managing operational effectiveness. The ideal candidate will have experience in team development and strong operational knowledge, making an impact in a busy retail environment. This position offers competitive benefits and opportunities for career progression.